Sales Representative / Program Advisor / Caller

Role & responsibilities

• Contact and follow up with leads generated through various marketing channels.
• Schedule and Conduct counselling sessions (phone, video call or in person).
• Understand each prospect's goals, challenges and career aspirations.
• Recommend suitable programs based on individual needs.
• Explain course structure, outcomes, fees and schedules confidently.
• Build trust and maintain strong relationships with prospective students.
• Convert inquiries into admissions while maintaining a consultative approach.
• Maintain accurate records of leads and follow-ups in the tracking system.
• Coordinate with the operations and training teams to ensure a smooth admission process.
• Achieve monthly counselling and admission targets.
• Represent the brand professionally at all times.

Preferred candidate profile

• Graduate in any discipline.
• 13 years of experience in admissions counselling, education sales, customer relationship management or similar roles.