Sales Prog & Incentive Mgmt Associate

Skill required: Master Data Management - Master Data Management (MDM)

Designation: Sales Prog & Incentive Mgmt Associate

Qualifications:Any Graduation

Years of Experience:1 to 3 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do

• Primarily responsible for managing Masterdata related activities within the Customer Master Data function. We are looking for a detail-oriented professional to support Customer Master Data Management activities, including customer creation, modification, extension, blocking, and deletion.
• The candidate will be responsible for maintaining accurate and complete customer records, adhering to established SOPs and internal controls, meeting SLA targets, and coordinating with relevant stakeholders to resolve data-related queries.
• Adhere to the procedures in compliance with Process policies (market specific) What are we looking for
• 1-3 years of experience in Customer Master Data Management or related MDM operations.
• Experience in a global business service (GBS), BPO, or shared services environment.
• Experience in Finance Shared Services, GBS, or BPO environment.
• Exposure to global customer master operations and multiple ERP systems.
• Knowledge of data governance, audit requirements, and internal controls.
• Experience working with ticketing tools, workflow systems, or master data request trackers.
• Basic to good understanding of customer creation, modification, extension, blocking, and deletion proce
• Working knowledge of SAP customer master data; SAP MDG exposure is an advantage.
• Understanding of O2C, Accounts Receivable, and customer onboarding processes is preferred.
• Knowledge of customer data validation, duplicate checks, tax details, and payment terms.
• Basic to intermediate MS Excel skills, including sorting, filtering, data validation, and lookup functions.
• Good analytical skills and strong attention to detail.
• Effective written and verbal communication skills.
• Ability to manage multiple requests, meet deadlines, and work effectively within a team. Roles and Responsibilities:
• Process customer master creation, modification, extension, blocking, and deletion requests in accordance with established procedures.
• Validate customer information, including customer name, address, tax details, payment terms, and other mandatory data fields.
• Verify supporting documentation and ensure appropriate approvals are available before processing requests.
• Perform duplicate customer checks and identify discrepancies in existing customer records.
• Maintain accurate customer master data across relevant ERP systems and organizational units.
• Ensure all requests are processed accurately within defined turnaround times.
• Maintain accurate trackers and documentation for requests, pending items, and SLA performance.
• Meet defined turnaround times, productivity, quality, and service-level targets.
• Identify data discrepancies, process gaps, and opportunities for continuous improvement.
• Support internal and external audits by maintaining appropriate documentation and audit trails.
• Follow data privacy, information security, and segregation-of-duties requirements.