Sales Prog & Incentive Mgmt Assoc Mgr

Skill required: Incentive Compensation & Trade Promotion - Pricing & Profitability Optimization

Designation: Sales Prog & Incentive Mgmt Assoc Mgr

Qualifications:Any Graduation

Years of Experience:10 to 14 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do

• Lead Incentive Compensation operations for a delivery team, ensuring payout accuracy, SLA compliance, audit readiness, operational governance and team performance. Drive automation, AI adoption, process excellence and stakeholder satisfaction.
• Sales Operations and Incentive Compensation Management
• Incentive setup, administration and payout operations
• Payment calculation, reconciliation and validation
• Sales Letter management and governance
• ICM system setup including plans, quotas, hierarchies and crediting rules
• Credit, pay, liabilities, adjustments and payout release managemet
• Compensation claim and dispute resolution
• What are we looking for
• Primary skill - Pricing & Profitability Optimization
• Any Graduation
• 14 to 18 years Incentive Compensation experience
• 8 to 10 years people management experience
• Strong Excel and PowerPoint expertise
• Experience managing end to end Incentive Compensation programs
• Operations, project and program management experience
• Strong analytical, communication and stakeholder management skills
• Ability to work across global shifts
• Operational controls, audit readiness and process integrity
• Agentic AI enabled operations and automation
• Team leadership, coaching & SLA ownership Roles and Responsibilities:
• Operations Leadership
• Own payout accuracy and SLA adherence
• Lead incentive administration, calculations and disbursements
• Govern sales letter creation, approvals, issuance and rework reduction
• Oversee ICM system setup, quota, hierarchy and crediting configuration
• Manage crediting, adjustments, liabilities and payout release processes
• Lead compensation claim, dispute and ICR resolution
• Govern data validation, exception management and master data accuracy
• Ensure audit readiness, controls, reconciliation and compliance
• Drive automation, AI adoption and process improvements
• Manage workplans, escalations and operational delivery
• Team Leadership
• Lead and mentor compensation specialists
• Support hiring, onboarding and capability development
• Conduct performance reviews and coaching sessions
• Drive engagement, retention and knowledge management
• Lead rewards, recognition and team development initiatives
• Serve as escalation point for complex operational issues
• Key Metrics
• Operational KPIs
• Payment Accuracy
• SLA Adherence
• Straight Through Processing Rate
• Audit and Compliance Outcomes
• Team Engagement and Retention
• Execution KPIs
• Dispute and ICR Resolution Timeliness
• Automation and Improvement Adoption
• SOP Quality and Documentation Compliance
• Team Performance and Attrition
• Workplan Delivery Against Timelines