Sales Order Management Specialist

The opportunity:

Execution of customer purchase orders and ensure that all order-related activities are performed in accordance with Hitachi-PowerGrid's policy, contractual agreements, quality standards, health, safety and environment requirements, financial targets, as well as schedule commitments.

How you'll make an impact:

• Review/acknowledge the order file from Sales team.
• Coordinate with SCM in Saudi to issue the internal PO to the respective PGHV factory.
• Coordinate with factory for order acknowledgement and resolve technical & commercial queries.
• Follow up with the customer on responsibilities such as: advance invoice, proforma invoice for the LC, tax invoice, or any commercial documents, etc.
• Cash collection.
• Coordinate between customer and factory project manager and make sure the delivery is as planned and agreed.
• Coordinate with local SCM and logistics teams regarding shipment (in case of DDP delivery) and ensure the materials are delivered with signed delivery note.
• Project closeout and archiving.
• Adhere to the order management processes in the organization.
• Ensure implementation and compliance of OHS group guidelines.
• Ensure Hitachi Energy integrity guidelines are followed in the team.
• Ensure IS security policy is followed in the team. Acts as role model for the team.
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
• Live Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your Background:

• Excellent skills in speaking, reading and writing English language.
• Graduate in Electrical Engineering with minimum 3 - 4 years relevant experience in Order Management.
• Preference will be given to those who have experience in handling High Voltage Substation components.
• Should be familiar in working with SAP.
• Should possess strong leadership skills & negotiation skills to convince customers & stakeholders.
• Ability to work under pressure to manage customer expectations.