Sales Operations Team Lead
Info Edge · Noida · onsite · Posted 70d ago
₹9.0L - ₹11.0L PA3–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and responsibilties:
- Managing the outbound calling process, with direct responsibility for a team of ~10 callers, including on-floor supervision, coaching, and motivation
- Daily creation and tracking of key KPIs such as talk time, call connects, and conversion rates
- Conducting RCA through call audits and taking corrective actions to address performance drops
- Setting up processes to improve agent productivity and ensuring adherence to them
- Proficiency in Google Sheets and Excel, including data analysis
Sourced from naukri
Skills
team managementInside SalesTeam Leadingvoice processOutbound Process
About Info Edge
Info Edge
Internet
6.0k+
employees
1995
31 years old
Noida, Uttar Pradesh
India
₹9L – ₹11L PA
This role
About
Info Edge is an internet company in India, offering diverse online services across recruitment, real estate, education, and more, while leveraging advanced technology.
Industries
Internet
Employee ratings
2,367 reviews
3.9/ 5
Culture
3.8
Career growth
3.3
Work-life
3.8
Employees rate it well for
Work Life Balance338Work Culture317Salary310Senior Management215Work Environment190
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