Sales Operations Specialist

Role & responsibilities

• Execute quota loading, in-year adjustments and target-letter issuance as per policy.
• Perform territory / module changes and account-to-seller alignment.
• Maintain hierarchy / position-IDs, roll-ups and overlays; resolve planning tickets within SLA.
• Run seller onboarding and offboarding across the relevant systems.
• Apply makerchecker controls and log exceptions to the runbook.
• Produce attainment, coverage and planning-KPI reporting.
• Adopt planning automation / tools as they go live; route exceptions to the expert team.
• Support process standardisation and documentation.
• 36 years in sales operations / planning / data operations (Senior Analyst: 6+ years).
• Advanced Excel skills.
• Quota / territory / hierarchy operations and planning tools.
• Comfortable with ticket-based operations, with strong accuracy, reliability, collaboration and learning agility.