Sales Operations Senior Analyst

Skill required: Content Management - Content management

Designation: Sales Operations Senior Analyst

Qualifications:Any Graduation

Years of
Experience:5 to 8 years

What would you do The Content Writer Sr Analyst will play a key role within Pursuit Services team,responsible for creating compelling client stories and case studies that showcase Accenture s capabilities and impact.Working collaboratively across teams and leveraging Accenture-approved AI tools this individual will produce highquality content for internal knowledge repositories,enabling seamless access and use across the organisation

Proficiency in English

Educational Qualification

Minimum Graduate in any stream

Excellent written and verbal communication skills with strong email etiquette

Good to have: Graduate or a post-graduate in English, Communicative English, Journalism, Communication Science, Media, etc.

What are we looking for

3-5 years experience in content curation,writing

Excellent project management skills

Strong observation skills

Proven ability to multitask

Strong Knowledge of MS Teams and MS SharePoint is desired

Good understanding of Content creation requirements, metadata,keyword tagging,classification of content

Skills Work Experience

Must be flexible with work hours according to shifting business needs

Must have excellent internet connectivity and distraction-free environment for working at home, in accordance with local guidelines

Roles and Responsibilities:

Lead end to end creation of client case studies and success stories from initial interviews through final publication on knowledge repositories

Conduct interviews with project and account teams to gather inputs and transform technical project information into clear,compelling narratives accessible to diverse audiences

Translate complex and technical information into simple,easy to understand language without losing accuracy or depth

Independently manage the client stories track end to end,including tracker maintenance and progress reporting

Support weekly,monthly reporting

Handle large volumes of stories simultaneously,maintaining quality and consistency across all outputs

Continuous focus on developing high quality content,

Stakeholder Collaboration

Extensively collaborate with account delivery teams,capability leads,Subject Matter Experts SMEs and Senior Leadership to gather required project and technical details

Partner with various Pursuit Services team members and cross functional stakeholders throughout the content development lifecycle
Skill

Strong written communication skills with the ability to simplify complex,technical subject matter

Proficiency with AI-assisted content tools such as CoPilot and knowledge to work on SharePoint is a plus

Advanced proficiency in Microsoft Word and PowerPoint for content creation and formatting

Basic working knowledge of Microsoft Excel for tracker management and reporting

Ability to handle high volumes of content requests while maintaining quality and accuracy

Strong deadline management and time prioritization skills

Detail oriented with experience in maintaining trackers and generating progress reports

Proven ability to work effectively within cross functional teams and manage multiple stakeholders simultaneously,including Senior Leadership

Comfortable conducting client story interviews and synthesizing information from diverse sources

Qualification Any Graduation