Sales Operations Manager

Let's start with who we are

Interviews can be hard. And when it comes to the top tech companies like Google, Facebook, Netflix, etc., they can be downright brutal. Most candidates don't make it simply because they don't prepare well enough. Interview Kickstart helps candidates nail the toughest tech interviews. At IK, current and former hiring managers at these top companies take candidates through an intense prep course to prepare them to crack the toughest Technical interviews. You could think of us as the everything store for career transitions and interview skill development.

How do we do that, you ask?

We have a structured way of helping folks crack interviews-

• Career accelerator course
• End-to-end courses + platform
• More than 750+ instructors from Google, FB, Amazon, Netflix, Dropbox, and other top Silicon Valley companies.
• And, to date, we have trained over 27000+ engineers!

Sounds interesting? Then here is some more information about the role:

Position Overview

We are looking for a Manager - Sales Operations to support our revenue organization through data-driven insights, sales performance analysis, reporting, and operational excellence. This is a full-time, on-site role based out of our Bengaluru office, working closely with Sales, Marketing, Finance, and Leadership teams to support a high-performing sales organization. The ideal candidate has experience working in high-growth EdTech, SaaS, or inside-sales driven organizations and possesses strong analytical capabilities, CRM expertise, and a passion for translating data into actionable business insights.

Responsibilities

• Build and maintain dashboards, scorecards, and reports to track sales performance and business KPIs.
• Analyze sales funnel metrics, conversion rates, productivity trends, and revenue performance to identify improvement opportunities.
• Support sales forecasting, target tracking, business reviews, and leadership reporting.
• Own CRM data quality, reporting accuracy, and sales process governance.
• Conduct root cause analysis (RCA) on sales performance gaps, lead management issues, and operational bottlenecks.
• Support webinar, event, and sales enablement operations, including performance tracking, attendance analysis, and operational reporting where required.
• Partner with Sales, Marketing, and Business teams to drive data-backed decision-making and process improvements.
• Create and automate recurring reports to improve visibility and operational efficiency.

What Would Excite Us?

• 4-8 years of experience in Sales Operations, Sales Analytics, Business Analytics, Revenue Operations, or Business Operations.
• Prior experience in EdTech, SaaS, B2C Sales, or high-volume inside sales environments.
• Strong proficiency in SQL, Excel/Google Sheets, and data analysis.
• Hands-on experience with Power BI, Tableau, Looker Studio, or similar reporting tools.
• Experience working with CRM platforms such as Salesforce, HubSpot, LeadSquared, or equivalent systems.
• Strong understanding of sales funnels, forecasting, KPI tracking, conversion analysis, and business performance metrics.
• Experience conducting root cause analysis and presenting recommendations to business stakeholders.

What Would Excite You?

• Work directly with sales leadership and influence key revenue-driving decisions.
• Build analytics frameworks and reporting systems that impact business growth.
• Gain exposure to strategy, forecasting, and performance management across a global EdTech business.
• Collaborate with high-performing teams in a fast-paced and data-driven environment.