Agent
Jobs
Applied
Tracker
Profile
    1. Jobs for you
    2. Job

    Job · 15305588

    Accenture logo

    Sales Operations Manager

    Accenture · Gurugram · onsite · Posted 49d ago

    Undisclosed13–18 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Skill required: Partner Onboarding Enablement - Oral Communications

    Designation:
    Sales Operations Manager

    Qualifications:
    Any Graduation

    Years of Experience:
    13 to 18 years

    Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song- all powered by the world-s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.

    What would you do
  1. Lead multiple Seller Training and Enablement teams, ensuring delivery excellence, seller readiness, SLA achievement, operational governance, automation adoption, and people development across content, learning administration, and scheduling functions.

    What are we looking for
  2. Primary skill - Oral Communications
  3. Secondary skill - Sales Enablement
  4. 14 to 18 years of experience in Sales Operations, Training, Enablement, Learning Operations, or Scheduling
  5. 7 to 10 years of people management experience leading multiple teams
  6. Strong leadership, stakeholder management, governance, and delivery management skills
  7. Experience working in global delivery environments
  8. Mandatory Skills
  9. Sales Planning and Readiness Operations
  10. Territory and Quota Planning
  11. Account Coverage and Segmentation Management
  12. Forecasting, Scenario Modelling, and Performan


    Roles and Responsibilities:
  13. Manage content operations, LMS administration, onboarding logistics, training delivery, and scheduling activities
  14. Own SLA performance, operational governance, workforce planning, capacity utilization, and service delivery quality
  15. Act as the primary escalation point for operational and client issues and drive timely resolution
  16. Lead process standardization, automation, AI adoption, and continuous improvement initiatives
  17. Partner with stakeholders to improve training outcomes, seller readiness, and operational effectiveness
  18. Lead hiring, coaching, performance management, succession planning, and capability development across multiple teams
  19. Ensure knowledge management, cross skilling, and business continuity across the operation
  20. Operational KPIs
  21. Training Completion Rate
  22. Seller Readiness
  23. SLA Adherence
  24. Tool Adoption
  25. Team Engagement and Retention
  26. Execution KPIs
  27. Resolution Turnaround Time
  28. Session Fill Rate
  29. Capacity Planning Accuracy
  30. Automation Adoption
  31. Team Performance and Utilization


    Qualification
    Any Graduation
  32. Sourced from naukri

    Skills

    AutomationPeople managementlmsknowledge managementbusiness continuitypeople developmentContent Operationsglobal deliveryLogisticsOnboardingoperationsSalesAdministrationperformance managementArtificial IntelligenceForecasting

    About Accenture

    Accenture logo

    Accenture

    IT Services & Consulting

    350k+

    employees

    1989

    37 years old

    Dublin

    Ireland

    About

    Accenture plc is an Irish-American, professional services company based in Dublin, specializing in information technology services and consulting.

    Industries

    IT Services & ConsultingAnalytics & KPOSoftware ProductManagement Consulting

    Employee ratings

    73,428 reviews

    3.7/ 5

    Culture

    3.7

    Career growth

    2.8

    Work-life

    3.6

    Employees rate it well for

    Work Life Balance8779Work Culture7586Salary7496Learning5602Senior Management4852

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Sales Operations Manager · waiting for your command