Sales Operations Manager - Costco

What We Do  

C.A. Fortune is a national consumer-centric integrated commerce agency built to help brands win at retail. We deliver sales strategy, in-store execution, full-service marketing, and digital commerce through a single, fully integrated partner. Our capabilities span the full shelf: from getting brands on it, to getting them off it.   

We’re passionate, energetic, and deeply motivated by one thing: helping brands win over customers and consumers. We bring together sales experts, marketers, e-commerce specialists, data analysts, and creatives. Different backgrounds, one mission.  

Who We Are  

C.A. Fortune is built on the belief that great people build great brands. We're a national consumer-centric integrated commerce agency. We show up every day to help brands of all sizes grow, compete, and lead. From emerging challengers to established market leaders, we bring the sales horsepower, marketing firepower, and integrated thinking to move the needle at retail.   

The best brands are built by the best people. Come build with us.  

Overview of the Role  

The Manager, Sales Operations - Costco position is an important part of the team, that leads the processes put in place to help oversee the health of key Costco accounts on behalf of our clients. In addition to driving the health of existing accounts, the person in this role also provides the Sales team with the necessary tools and insights to help our clients businesses grow. The role will have a high level of interaction with our clients and co-workers, responsible for advising on strategy and solving various problems that come across the desk.    

Fully remote

Salary Range: $65,000 - $75,000

Travel Requirements:  Less than 10% for team or client meetings

At C.A. we’re not looking for perfection, just people that want to commit to a us and grow their careers long-term. We are on a mission to build better brands that inspire healthier lifestyles for consumers and their families. If you’re looking for a sign to apply, here it is!  

What You’ll do at C.A. Fortune   

Onboarding new clients and putting together pricing proposals for Sales to present to Costco buying   

Daily PO tracking and updating GenWeb portal.   

Reacting and resolving issues as they come up on daily basis with regards to logistics delays or order shortages and communicating to Costco in a timely manner   

Maintain consistent communication and timely follow-up with Costco and clients and be available and responsive to their real time needs   

Demonstrate problem solving abilities and come up with creative solutions for client and teammate issues that arise   

Develop and maintain relationships with Costco ICS, assistant buyers and buyers   

Providing all item/system maintenance, new item submissions and promotional support, etc.   

Assist teammates with promotions and/or paperwork on an ad hoc basis 

What You Should Bring to the Table  

4+ years of post-secondary education (preferred completion of bachelor’s degree)   

3+ years of CPG industry experience 

Must have previous Costco buying or selling experience in food & beverage 

Excellent written and oral communication skills  

Microsoft Outlook, PowerPoint, Excel, and SharePoint proficiency    

Data analytics experience    

Ability to work independently and meet goals that have been established   

Ability to be flexible in daily routine and tackle new tasks and/or projects as they arise        

You Will Stand Out if you Have  

Extensive Costco buying or selling experience in food & beverage 

Experience working with a food broker that sells to Costco  

Trade spend planning and management experience

Perks  

PTO and sick days

11 paid company holidays per year 

1 floating holiday 

2 paid volunteer days per year   

Bonus eligible 

3 months fully paid parental leave (regardless of gender)   

Medical, dental, and vision   

Paid company life insurance   

401k with company match   

Summer hours (half day Fridays from Memorial Day thru Labor Day)   

Come As You Are  

C.A. Fortune is committed to making our company more inclusive. Diversity fuels our innovation and better connects us to our clients, our colleagues, and our communities. Based on research, we know that women and other marginalized groups tend to apply to roles only when their experience perfectly matches the job description. That said, we encourage you to apply if you meet the majority of qualifications, especially if this role aligns with your career trajectory.