Sales Operations Executive

Flintron Tech Private Limited is a Bengaluru-based manufacturing company specializing in Insect Light Traps, Air Curtains, PVC Strip Curtains and related hygiene and pest-entry control products. We serve industrial, commercial, food-processing, pharmaceutical, hospitality and institutional customers across India and export markets.

Sales Operations Executive

The Sales Operations Executive will support the Sales Team in managing day-to-day sales processes from enquiry to order execution.

The role includes lead and enquiry verification, customer account creation, CRM updates, quotation preparation, Sales Order creation, invoicing, logistics coordination, dispatch follow-up and maintaining accurate sales records.

The candidate will work closely with the Sales, Accounts, Stores, Production and Dispatch teams to ensure smooth order processing, timely communication and proper documentation.

Key Responsibilities

• Verify incoming enquiries and leads.
• Create new customer accounts in CRM / ERP.
• Create and update leads, enquiries and opportunities in CRM.
• Maintain accurate customer and sales records.
• Prepare quotations based on Sales Team requirements.
• Create Sales Orders after customer confirmation.
• Prepare invoices and related sales documents.
• Coordinate with Accounts, Stores, Production and Dispatch teams.
• Coordinate courier, transport and logistics activities.
• Track order processing, dispatch and delivery status.
• Follow up internally on pending orders and documentation.
• Support the Sales Team with customer follow-ups and order-related activities.
• Maintain quotation, Sales Order, invoice and dispatch records.
• Prepare regular sales operations and order-status reports.

Qualification

• Any Graduate
• B.Com / BBA / BBM preferred
• Candidates with relevant Diploma qualifications and suitable experience may also be considered.
• 1–3 years of experience in Sales Operations, Sales Coordination, Inside Sales, CRM, Order Processing or Customer Support preferred.

Required Skills

• Good computer knowledge
• CRM / ERP handling
• MS Excel and MS Office
• Quotation preparation
• Sales Order processing
• Invoice preparation
• Customer account and lead management
• Logistics and dispatch coordination
• Good email and telephone communication
• Strong follow-up and coordination skills
• Good documentation and reporting
• Attention to detail and accuracy
• Experience in a B2B or manufacturing company will be an added advantage.