Sales Operations Executive

Location: Mumbai / Silvassa | Experience: 3–5 Years | Work Mode: On-site

Ami Polymer Pvt. Ltd. (APPL), established in 1998, manufactures high-performance silicone and advanced polymer solutions for Biopharma, Pharma, Medical, Laboratory, Food & Beverage and Engineering industries. With global customers, advanced manufacturing capabilities and strong quality/compliance standards, APPL is expanding its international business operations.

We are looking for a proactive and analytical Sales Operations Executive to support our growing sales and international business team.

The role combines Sales Operations, Order Management, MIS, Data Analysis and Cross-functional Coordination.

• Manage sales orders and maintain accurate data in Salesforce and Business Central.
• Track customer orders from order receipt to production and dispatch.
• Coordinate with Sales, Operations, Planning, Production, Dispatch and Finance teams.
• Prepare daily, weekly and monthly MIS reports and sales dashboards.
• Analyze sales, order and customer data and highlight key trends and pending actions.
• Prepare management reports and PowerPoint presentations.
• Support sales planning, forecasting and performance tracking.
• Monitor pending orders, identify delays and proactively follow up until closure.
• Maintain accurate sales records, trackers and documentation.
• Identify opportunities to improve sales processes, reporting and workflow.

• 3–5 years of experience in Sales Operations, Sales Coordination, MIS, Order Management or Sales Support.
• Strong Advanced Excel skills — Pivot Tables, VLOOKUP/XLOOKUP, SUMIFS, dashboards, etc.
• Good knowledge of PowerPoint and Power BI.
• Experience with CRM/ERP systems; Salesforce and Business Central experience is an advantage.
• Strong analytical, communication and coordination skills.
• Excellent follow-up, attention to detail and ownership mindset.
• Ability to manage multiple priorities and meet deadlines.

Bachelor's degree in Mechanical Engineering, Commerce, Operations or a related field.

Work with a growing global organization and gain exposure to international business, global customers, CRM/ERP systems, business analytics and management reporting.

If you enjoy working with data, systems, people and processes—and believe in taking ownership until a task is closed—we'd like to hear from you.

• Recommended LinkedIn skills: Sales Operations · MIS Reporting · Advanced Excel · Salesforce · Power BI · Order Management · Sales Analytics · Business Central · CRM · ERP · Sales Reporting · PowerPoint.