Sales Operations Coordinator

Supply Chain Coordinator / Executive - Job Description

ROLES AND RESPONSIBILITIES:

l Attend daily morning meetings involving Quality, Production, Sales, Purchase, and Warehouse teams.

l Record and maintain a log of all issues, mistakes, delays, and interdepartmental challenges discussed.

l Actively follow up with respective departments to resolve identified problems on time.

l Coordinate material flow, information sharing, and process alignment between all departments.

l Identify root causes of daily operational issues and work with relevant teams to develop permanent solutions.

l Maintain a daily issue tracker and ensure proper documentation of all follow-ups and closures.

l Support cross-functional teams in achieving operational efficiency and timely deliveries.

l Communicate regularly with all departments to ensure smooth coordination and zero disruption.

l Escalate unresolved issues to management as required and track until closure.

l Share a daily summary report with management covering problems raised, resolved, and pending actions.

l Key Points Daily Morning Meeting Participation, Issue Identification & Escalation Interdepartmental Coordination Problem Solving Reporting & Documentation Follow-Up & Accountability

Skills & Competencies:

l Strong interdepartmental coordination and communication skills

l Good problem-solving and analytical thinking

l Follow-up and accountability mindset

l Proficiency in MS Excel, Word, and basic reporting tools

l Basic understanding of supply chain processes (planning, procurement, production, warehousing, logistics)

l Ability to work under pressure and meet deadlines

Qualifications & Experience:

l Graduate in any stream (preference for Logistics, Supply Chain, Business Management)

l Minimum 1 to 3 years of experience in a coordination or supply chain support role

l Experience in manufacturing or production environment preferred

DESIRED SKILLS:

• Good Communication skills.
• Good at corrugated knowledge.
• Good learning and positive attitude.
• Good eye-for-details and grasping.