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    Job · 20001065

    Cummins India Limited logo

    Sales Operations Coordinator - Level II

    Cummins India Limited · Pune · onsite · Posted 20d ago

    Undisclosed2–3 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Job Summary:

    Supports sales force through reporting, system administration and internal external data analyses by executing and supporting selected activities under limited supervision.

    Key Responsibilities:

    Reporting: Consolidates and distributes sales reports where reporting tasks are repetitive and well documented, under limited supervision. Gathers and consolidates data from others through existing templates and provides as forecasting input. System Administration: Runs repetitive and ad-hoc tasks on systems and tools (e. g. salesforce, WWSPS, BMS, Portal). Periodically reviews the user-entered data hosted on the systems to ensure completeness under limited supervision. Data Analyses (Internal external): Conducts ad-hoc and repetitive analyses on external sources (e. g. Polk, Dodge, RigDig, etc. ). Researches assigned opportunities through secondary research, compiles and shares findings. Compiles relevant competitive data from varying resources under limited supervision. Conducts internal sales analyses (e. g. variances, projections, costing, bundling) where the tasks are well documented.

    Basic requirements as below -

    Education : BE Mechanical

    Experience : Min 2-3 years in Sales for Automotive industry

    Location : IOC, Pune

    Shift : general

    Added advantage : Knowledge of PPAP, APQP, order management, Sample dispatch, receivables, demand planning

    Joining : immediately

    Customer Management -

    • Act as the primary point of contact for customer inquiries and routine communications.
    • Coordinate customer requirements with sales, operations, supply chain, finance, and engineering teams.
    • Maintain strong customer relationships and ensure timely issue resolution

    Order Management -

    • Process and monitor customer orders from receipt to delivery.
    • Track order status and communicate updates to customers and internal stakeholders.
    • Ensure accurate order entry and documentation in ERP/CRM systems

      Sales Support

    • Prepare quotations, proposals, presentations, and sales reports.
    • Support the sales team with data analysis, demand forecasting, and opportunity tracking.
    • Maintain customer databases and sales records.

      Supply Chain Coordination

    • Coordinate production, inventory, and logistics teams to ensure timely deliveries.
    • Monitor demand fluctuations and support supply planning activities.
    • Escalate potential supply risks and drive mitigation actions.

      Commercial Support

    • Follow up on pricing approvals, contracts, and commercial agreements.
    • Support invoice reconciliation, payment follow-up, and credit note tracking.
    • Assist in margin improvement and cost recovery initiatives.

      Reporting Analysis

    • Generate weekly and monthly sales reports.
    • Track sales performance, order backlog, demand trends, and customer KPIs.
    • Provide management updates on key business metrics and action plans.

      Required Skills

    • Strong communication and coordination skills.
    • Customer-focused approach.
    • Proficiency in MS Excel, PowerPoint, and ERP/CRM systems.
    • Analytical and problem-solving abilities.
    • Ability to manage multiple priorities and stakeholders.

      Key Performance Indicators (KPIs)

    • On-time order processing and delivery.
    • Customer satisfaction and responsiveness.
    • Sales forecast accuracy.
    • Order backlog management.
    • Timely closure of customer issues.
    • Achievement of revenue and margin support objectives.
    Competencies:
    Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

    Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.

    Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

    Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.

    Data Analytics - Discovers, interprets and communicates qualitative and quantitative data; determines conclusions relying on knowledge of business or functional frameworks; simultaneously applies statistics, data validity, data visualization, and problem solving approaches to effectively extract meaningful patterns and business insights; presents conclusions and outcomes that enable data driven business decisions.

    Project Schedule Management - Manages the planned schedule using the recommended schedule management tools and processes to drive completion within the agreed timeline.

    Adapts to target audience - Explains complex topics (significant technical data, subject matter expertise, etc. ) in such a way that the target audience (e. g. sales professionals, customers, training vendors, etc. ) can understand, retain, and use the information

    Integrates Customer Perspective - Incorporates an understanding of the customers perspective on our products and sales efforts to develop sales content that improves our ability to meet their needs and increase revenue.

    Values differences - Recognizing the value that different perspectives and cultures bring to an organization.

    Education, Licenses, Certifications:
    High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
    This position may require licensing for compliance with export controls or sanctions regulations.

    Experience:
    Requires some work experience and intermediate level knowledge obtained through training or on-the-job experience.


    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    crmSecondary ResearchCustomer ManagementLogisticsERPSupply ChainOrder Managementdata analysisreconciliationForecasting

    About Cummins

    Cummins India Limited logo

    Cummins India Limited

    Industrial Machinery

    3.1k+

    employees

    1919

    107 years old

    Pune, Maharashtra

    India

    ₹7.7L PA avg

    Avg at Cummins

    About

    Cummins Inc., a global power solutions leader, comprises five business segments – Components, Engine, Distribution, Power Systems and Accelera by Cummins – supported by our global manufacturing and extensive service and support network, skilled workforce and vast technological expertise.Cummins is committed to its Destination Zero strategy, which is grounded in the company’s commitment to sustainability and helping its customers successfully navigate the energy transition with its broad portfolio of products. The products range from advanced diesel, natural gas, electric and hybrid powertrains and powertrain-related components including filtration, aftertreatment, turbochargers, fuel systems, valvetrain technologies, controls systems, air handling systems, automated transmissions, axles, drivelines, brakes, suspension systems, electric power generation systems, batteries, electrified power systems, hydrogen production technologies and fuel cell products.Headquartered in Columbus, Indiana (U.S.), since its founding in 1919, Cummins employs approximately 75,500 people committed to powering a more prosperous world through three global corporate responsibility priorities critical to healthy communities: education, environment and equality of opportunity.Cummins serves its customers online, through a network of company-owned and independent distributor locations, and through thousands of dealer locations worldwide and earned about $735 million on sales of $34.1 billion in 2023. 

    Industries

    Industrial MachineryAutomobileManufacturingPower

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