Sales Operations Associate

Skill required: Sales Support - Sales Enablement

Designation: Sales Operations Associate

Qualifications:Any Graduation

Years of Experience:1 to 3 years

Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song- all powered by the world-s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.

What would you do
The Sales Enablement Specialist supports enterprise enablement through consistent, high-quality operational execution across campaign readiness, workflow automation, content governance, platform administration, training logistics, and reporting. This role ensures sellers have timely, accurate, and easy-to-use tools, assets, and workflows by maintaining operational systems at scale.Sales Support resource is responsible for providing administrative and analytical support to the sales team, primarily focused on maximizing revenue generation by managing customer accounts, processing orders, generating reports, and ensuring smooth customer interactions, requiring strong communication, organizational skills, and proficiency with CRM systems to achieve sales targets.Equip sales teams with the right content, training, and data to drive sales activity.

What are we looking for
"-Hands-on expertise with sales technology platforms (Highspot, Outreach, LinkedIn Sales Navigator, ZoomInfo, CRM)-Platform administration access management -CRM workflow configuration and automation management-Content governance, taxonomy structuring, and lifecycle engagement-Operational quality assurance and pre-launch validation-Reporting support, dashboard generation, and data accuracy control-Training operations support; process documentation and standard SOP dev.-Structured intake management and issue resolution tracking-Presentation/Deck Creation skills"

Education

Any Graduation

ERP/ any certification requird/preferred

MS Office expertise
Good to have skills

"- Ability to establish strong client relationship

Ability to manage multiple stakeholders

Adaptable and flexible

Agility for quick learning

Process-orientation

Collaboration and interpersonal skills"

Roles and Responsibilities:

Key Accountabilities

Sales-Ready Campaign Execution:Support the creation and publish campaign sales kits in Highspot and related platforms; manage asset versioning, tagging, permissions, and launch timing; execute pre-launch QA to ensure links, content, and workflows function properly before field release.

Lead Workflow Configuration Automation:Support configuration, test, and maintain lead routing, sequencing, and automation workflows across CRM and outbound tools; support updates to reflect process changes and prevent breakdowns in seller workflow.

Create and maintain sales content, messaging, stages-based guidance, CTAs, and play frameworks aligned to buyer personas and sales stages.

Define, document, and continuously improve sales standard operating procedures, best practices, and execution frameworks across brands.

Content Governance Lifecycle Management:Maintain structured content taxonomy, tagging standards, folders, and asset lifecycle controls; archive outdated assets, eliminate duplication, and ensure sellers access current, approved materials.

Platform Administration Access Management:Manage user provisioning, deactivation, permission controls, and license tracking across sales tools; troubleshoot access issues and support chargeback or usage reporting requirements. Maintains accurate user team and group structures in Highspot Outreach to ensure reliable metrics, proper adoption reporting and precise targeting of content to the right audiences. Ensures tool charge backs are accurately pulled per user/brand monthly.

Training Enablement Operations Support:Coordinate training logistics (scheduling, attendance tracking, recordings), manage FAQs and documentation repositories, and support recurring enablement cadences, and can answer one-off / ad-hoc questions from the field on sales tools.

Reporting Performance Support:Produce dashboards, trackers, and operational reports in partnership with Sales Operations; validate data accuracy and support leadership business reviews with timely reporting outputs.

Quality Assurance Standards Compliance:Review field-facing content, campaigns, workflows, and tool configurations to ensure adherence to brand, messaging, usability, and process standards prior to deployment.

Circle of Stars financial results:Reports on financial results monthly to showcase trending winners for Circle of Stars in each brand showcased in designed presentation decks.

Deal Desk Facilitation:Coordinates routing and facilitation of approvals, signatures, and reviews cross-functionally for highly complex contracts.

Qualification
Any Graduation