PUNE · FULLTIME
Sales Operations Analyst
Red Hat
Pune · onsite · Posted 2d ago
Sourced from
Undisclosed2–7 yrsfulltimePune
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Section · 01
About this role
About the Job:
The Red Hat Global Business Delivery Team is looking for a Sales Operations Analyst to join us in Pune, India. In this role, you will support sales operations activities for the Red Hat Executive team, with a focus on data quality, reporting, process management, and continuous improvement.
You'll work closely with cross-functional stakeholders to analyze data, resolve operational issues, improve processes, and support mission-critical initiatives. The ideal candidate is analytical, detail-oriented, and comfortable working independently in a fast-paced environment.
What You'll Do:
- Own and execute sales operations processes, ensuring data accuracy, quality, and timely delivery.
- Analyze sales data and reporting to identify trends, data gaps, and actionable insights.
- Investigate data integrity issues, identify root causes, and drive appropriate resolutions.
- Collaborate with Sales, Sales Operations, IT, and other stakeholders to understand requirements and deliver effective solutions.
- Develop and maintain dashboards, reports, and analytics to support business decision-making.
- Support CRM data management, governance, and compliance across the sales organization.
- Identify opportunities to simplify, automate, and improve sales processes and operational efficiency.
- Support system enhancements, data migrations, and other sales operations initiatives.
- Leverage approved AI tools and technologies to improve efficiency and productivity.
What You'll Bring:
- Bachelor's degree; an equivalent degree from an accredited university or equivalent experience will also be considered.
- 24 years of experience in Sales Operations, Business Operations, CRM Operations, or a related analytical role.
- Experience working with Salesforce or other CRM platforms, including opportunity management and reporting.
- Strong analytical and problem-solving skills, with the ability to work with large datasets and translate findings into actionable insights.
- Understanding of the IT sales lifecycle, Sales Operations, and Route to Market.
- Proficiency with spreadsheets and data analysis.
- Experience with data imports/exports, APIs, or CRM data management tools.
- Strong communication and stakeholder management skills, with the ability to work independently and manage multiple priorities.
- A continuous improvement mindset with the ability to identify issues, recommend solutions, and drive them through to completion.
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Section · 02
Skills
data qualityIT SalescrmapisRHELcrm platformsAnalyticsSales DataSales OperationsAI ToolsData ManagementoperationsSalessalesforcedata analysiscomplianceBusiness OperationsArtificial IntelligenceProcess Management
Section · Company
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