Sales Operations Analyst
Tekmetric · Remote · remote · Posted 42d ago
Undisclosed1–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
What You ll Do
What You ll Bring
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
We are looking for a high-energy and independent analyst to assist with planning, organizing, and enhancing the sales organization in an effort to maximize productivity as part of a quickly growing sales organization!
- To help align sales goals to company strategy and collaborate across the revenue teams, enact quality control measures to ensure consistent and reliable processes are in place to support those goals
- Strategize with sales leadership to improve sales processes (including sales methodology, enablement, and operations) and reporting to ensure proper visibility of leading indicators that inform proactive decisions
- Oversee CRM (Salesforce) performance and engagement across the sales team to ensure adoption and adherence to policy and standard operating procedures (e.g. completing missing properties, correcting mis-matched records, etc..)
- Champion data hygiene: Audit and maintain Salesforce data integrity by merging duplicates, correcting inaccuracies, and running routine data-cleanup operations to ensure reliable reporting.
- Support the frontline: Serve as the first line of defense for day-to-day sales user issues, troubleshooting system roadblocks, and unblocking reps so they can focus on selling.
- Optimize the tech stack: Assist in managing and configuring our broader revenue tech ecosystem alongside Salesforce-troubleshooting issues across platforms like Outreach, Chili Piper, and Gong.
- Drive process improvement: Monitor how the sales team actually interacts with newly rolled-out processes and gather on-the-ground feedback to help leadership refine and optimize workflows.
- Tackle ad-hoc RevOps projects: Collaborate with the broader Revenue Operations team on strategic initiatives, assisting with everything from data migrations to new tool implementations.
- Build the playbook: Document standard operating procedures (SOPs) and create accessible "how-to" guides and training materials to improve user adoption.
- Surface insights: Help build and maintain reports and dashboards to give sales managers clear, accurate visibility into pipeline health and rep activity.
What You ll Bring
- 1+ years experience sales, operations, and sales operations management
- Experience working in SaaS or a fast-paced startup environment.
- Intrinsically motivated. No one needs to tell you what to do, you just do it
- Excellent presentation, communication, and interpersonal skills
- Demonstrated ability to summarize key insights and effectively communicate them to leadership (especially Revenue Operations).
- Experience with following defined processes using a CRM (Salesforce is a plus)
- Innate interest in startups, sales, and technology, with a strong desire to be a top performer
- Strong organizational and time management skills
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
crmAuditingTroubleshootingManager Quality ControlProcess ImprovementSales OperationsWellnessSalessalesforceMIS
About Tekmetric
Tekmetric
Houston
US
About
Tekmetric, a leading auto repair technology company, improves auto repair shops through the relentless pursuit of innovation. Tekmetrics cloud-based shop management solution, including a shop management system, integrated payments, technology integrations and real-time data, empowers auto repair shops nationwide. With Tekmetric, shop owners can create transparency, enhance productivity, increase profitability, and deliver a superior customer experience for vehicle owners.
Industries
AutomotiveSaaSSoftware