Sales Operations Analyst

About the Company

GEP is a leading provider of procurement and supply chain software and services. Our unified AI native platform — GEP Quantum Intelligence — helps hundreds of Fortune 500 and Global 2000 companies become more efficient, cost-effective, and competitive. Headquartered in Clark, NJ, GEP has offices and operations centers across Europe, Asia, Africa, and the Americas.

About the Role

We're looking for a builder who can turn our pipeline into a predictable revenue engine. You'll own CRM infrastructure, pipeline analytics, and sales process design, with a direct mandate to improve deal conversion.

Responsibilities

• CRM Mastery — Deep HubSpot experience (building reports, managing deal stages, data hygiene, workflow automation). Given your stack, HubSpot proficiency is non-negotiable.
• Pipeline Analytics — Ability to build and interpret pipeline health dashboards, coverage ratios, stage-by-stage conversion rates, and velocity metrics.
• Data Fluency — Comfortable working with messy data, building models in Excel/Sheets, and drawing actionable insights — not just reporting numbers.
• Sales Process Design — Can map, document, and improve your sales process, including entry/exit criteria for deal stages and playbooks for reps.

Qualifications

• Experience analyzing win/loss patterns and surfacing root cause insights (not just we lost on price).
• Ability to identify drop-off points in the funnel and recommend interventions.
• Familiarity with deal scoring or prioritization frameworks.

Required Skills

• HubSpot (reporting, sequences, workflows, deal pipelines).
• Excel / Google Sheets (advanced formulas, pivot tables, modeling).
• BI tools a plus — Tableau, Looker, or even basic SQL for pulling data.
• Outreach or similar sequencing platforms.

Preferred Skills

• Builder mentality — comfortable with ambiguity, can create structure from scratch.
• Proactive communicator — surfaces problems and brings solutions, not just data.
• Cross-functional collaborator — works well with sales reps, leadership, and marketing.
• Detail-oriented without losing sight of the business outcome.

Experience Signals to Look For:

• Has owned a sales ops function solo or as a key contributor (not just supported it).
• Has directly influenced conversion rate improvement — can speak to specific outcomes.
• Experience supporting enterprise or complex B2B sales cycles (given GEP's deal profile).
• Has built reporting or dashboards that reps and leadership use.