Sales Operations Analyst

Skill required: Sales Support - Sales Enablement

Designation: Sales Operations Analyst

Qualifications:Any Graduation

Years of Experience:3 to 5 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do Transforming sales to become a future-ready and digital B2B revenue engine. Sales Support resource is responsible for providing administrative and analytical support to the sales team, primarily focused on maximizing revenue generation by managing customer accounts, processing orders, generating reports, and ensuring smooth customer interactions, requiring strong communication, organizational skills, and proficiency with CRM systems to achieve sales targets. Equip sales teams with the right content, training, and data to drive sales activity.

What are we looking for Education Qualification: Any Graduation

• Strong understanding of sales performance metrics, pipeline analytics, and sales effectiveness frameworks.
• Experience analyzing win/loss data, activity metrics, and conversion performance.
• Ability to interpret data and identify performance gaps across sales processes, tools, and content usage.
• Proficiency in data analysis and reporting tools (Excel, Power BI, Tableau, or similar).
• Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
• Effective stakeholder communication to present insights and recommendations to Sales and Enablement teams. - Ability to establish strong client relationship - Ability to manage multiple stakeholders - Adaptable and flexible - Agility for quick learning - Negotiation skills - Process-orientation - Collaboration and interpersonal skills Roles and Responsibilities:
• Role Summary The Sales Insights Specialist analyzes sales performance, pipeline, and adoption data to identify performance gaps and enable data-driven decision-making. The role focuses on evaluating win/loss trends, activity effectiveness, and tool usage to generate actionable insights that improve sales productivity, conversion outcomes, and enablement effectiveness. By translating data into clear recommendations, the specialist supports Sales Enablement in optimizing training, content, and process interventions. Key Responsibilities
• Analyze sales performance, pipeline, and adoption data to identify performance gaps and improvement opportunities.
• Evaluate win/loss trends and activity effectiveness metrics to assess sales outcomes and conversion drivers.
• Review tool usage, content access, and seller activity data to measure adoption and engagement levels.
• Identify skill, process, and content gaps using defined analytical frameworks and performance criteria.
• Map identified gaps to enablement actions such as training, tools, and content improvements.
• Produce structured insights and gap summaries for Sales and Enablement stakeholders.
• Translate analytical findings into actionable recommendations to improve sales effectiveness and performance.
• Support data-driven decision-making through insight generation and performance diagnostics.
• Perform regular data pulls from CRM and sales tools to track activity, pipeline, outreach performance, and tool usage metrics.
• Consolidate tool adoption and performance findings into structured reports, categorize identified gaps by focus area, and share insights with relevant stakeholders.