Sales Operation Specialist

Centific is a frontier AI data foundry that curates diverse, high-quality data, using our purpose-built technology platforms to empower the Magnificent Seven and our enterprise clients with safe, scalable AI deployment. Our team includes more than 150 PhDs and data scientists, along with more than 4,000 AI practitioners and engineers. We harness the power of an integrated solution ecosystem—comprising industry-leading partnerships and 1.8 million vertical domain experts in more than 230 markets—to create contextual, multilingual, pre-trained datasets; fine-tuned, industry-specific LLMs; and RAG pipelines supported by vector databases. Our zero-distance innovation™ solutions for GenAI can reduce GenAI costs by up to 80% and bring solutions to market 50% faster.

Our mission is to bridge the gap between AI creators and industry leaders by bringing best practices in GenAI to unicorn innovators and enterprise customers. We aim to help these organizations unlock significant business value by deploying GenAI at scale, helping to ensure they stay at the forefront of technological advancement and maintain a competitive edge in their respective markets.

About Job

Job Title: Sales Operation Specialist

Location: Hyderabad

Total Experience: 3+ years (SaaS experience preferred)

About the Role:

We are looking for a dynamic professional to join our team as a Microsoft Dynamics CRM & Pricing Specialist. This role requires a strong hands-on experience with Microsoft Dynamics CRM along with a solid understanding of pricing and commercials. The ideal candidate will have a mix of analytical and process-oriented skills to support our pricing strategy and ensure smooth CRM operations.

Key Responsibilities:

• Manage and optimize pricing workflows within Microsoft Dynamics CRM.
• Ensure accurate CRM data management, including pricing structures and customer records.
• Generate reports and dashboards in Microsoft Dynamics CRM for pricing analysis.
• Assist in automation and process improvements within CRM.
• Track and manage proposal submissions through Microsoft Dynamics CRM.
• Support pricing strategy development and execution.
• Analyze pricing data, customer trends, and market benchmarks to provide insights.
• Collaborate with sales, finance, delivery and product teams to drive pricing initiatives.

Required Skills & Qualifications:

• 3+ years of experience in pricing, commercials, or a related role.
• Hands-on experience with Microsoft Dynamics CRM is a must.
• Strong analytical and problem-solving skills.
• Familiarity with SaaS pricing models and business dynamics.
• Ability to work cross-functionally and communicate effectively.
• Proficiency in Excel and data analysis tools is a plus.