Sales Operation/ Sales Co ordinator

Company :- Manufactruing company

Job Title:- Executive - Sales Operations/ Sales Coordinator

Department: Sales / Commercial

Reports To: Sales Manager / Head of Sales

Job Summary The Sales Operations Executive will support the sales & business development function by managing pricing and quotations, coordinating order fulfilment, maintaining client relationships, and ensuring smooth internal communication across departments. This role plays a critical part in ensuring operational efficiency, customer satisfaction, and accurate sales reporting.

Key Responsibilities:-

1. Pricing and Quotation Management

. Prepare accurate and timely quotations based on customer requirements.

. Ensure pricing remains competitive while maintaining company profitability.

. Coordinate with sales and finance teams for approvals and pricing updates.

2. Client Relationship Management

. Maintain strong relationships with key clients through regular email and phone communication.

. Act as a primary point of contact for customer queries related to pricing, orders, and delivery status.

. Address client concerns promptly and professionally to ensure high customer satisfaction.

3. Order Management

. Oversee the complete order fulfilment process from order receipt to delivery.

. Coordinate with internal teams such as production, logistics, and dispatch to ensure timely delivery.

. Track orders and proactively resolve any issues or delays.

4. Sales Support

. Act as an operational support point for the sales team.

. Assist with pricing clarifications, inventory availability, and order status updates.

. Ensure smooth execution of sales activities by resolving day-to-day operational challenges.

5.Cross-Functional Collaboration

. Work closely with marketing, finance, logistics, and other departments to align sales operations with overall company objectives.

. Support internal coordination to improve process efficiency and customer experience.

6. Data & Reporting

. Maintain accurate and up-to-date sales records.

. Prepare periodic sales reports, order summaries, and performance data as required by management.

. Ensure data accuracy for forecasting and decision-making.

Desired Candidates :- Any Gradutes( Male candidate).

Experince :- 2 to 5 years

Contact person :- stella gohil - [phone removed]-