Sales Officer

Company Description Paytm is India's leading AI-first payments and financial distribution platform, serving consumers, merchants, and enterprises across the country. The company offers a wide range of digital payment solutions and financial services that enable secure, fast, and convenient transactions. Paytm focuses on innovation and technology to drive financial inclusion and support business growth. Team members join a fast-paced environment where they can contribute to scalable products that impact millions of users and merchants.
Role Description This is a full-time, on-site Sales Officer role based in Kolkata. The Sales Officer will identify and onboard new merchants, promote Paytm's payment solutions, and support merchants in using Paytm products effectively. Responsibilities include generating leads, managing sales pipelines, conducting regular field visits, and coordinating with channel partners for business growth. The role also involves providing customer support to merchants, resolving queries, collecting feedback, and sharing market insights with internal teams to improve offerings. The Sales Officer will work closely with sales operations and cross-functional teams to meet sales targets and ensure a high-quality merchant experience.
Qualifications

• Strong customer-facing skills, including Customer Service and Communication abilities.
• Experience in Lead Generation and managing Sales Operations in a target-driven environment.
• Knowledge of Channel Sales, including working with partners and distributors.
• Basic understanding of digital payments or fintech products is preferred.
• Ability to work in the field, manage time effectively, and handle multiple accounts.
• Proficiency in local language and English, with clear and professional communication.
• Prior experience in sales, retail, or financial services is an advantage.
• Minimum educational qualification: high school diploma; a bachelor's degree in business or a related field is beneficial.