Sales Officer

Objective The purpose of this role is to lead and ensure that the periods sales targets are met, and taking initiative to boost market share and sales in the designated regions. The incumbent is responsible for complete sales reports, invoices, and other documents are delivered under his or her direction. The organizations long-term and short-term goals by taking measures to encourage DCBLs growth and ensure ongoing growth.

Key Responsibilities Responsibility Activities Planning Executing activities to achieve the Sales Target

• Getting sales target (weekly/monthly/annually) from State head/ASM prepare action plan for achieving the sales targets.
• Develop Manage Institutional customer ensuring best in class after sales service
• Planning days activities involving tele-calls to institutional customers determining their
• requirements subsequently move for market visit for the day.
• Market Visit- Gathering all information about institutional customer to be visited informing them about our Brand and Product.
• Responsible to put efforts for higher Net Cement Realization.
• Addition of new customers and big ticket volume customers with minimum 100mt billing per customer.
• Ensuring adherence of PJP

Collection of outstanding payments

• Responsible to engage customers ensuring speedy recovery of outstanding payments
• Keeps track of payment from customers and sharing the same with the customers regarding over dues and outstanding.

Servicing The Network

• Escalate unsolved issues w.r.t indenting agent commission ,supply issues, or any contingent issues to State head ensure its timely redressal
• Provide market data w.r.t new projects, competitor prices, policies, systems which can benefit our business.
• Responsible to develop manage the network of architects, engineers, consultants etc
• Closely coordinate with Specification team
• Resolving queries of institutional customers, customer complaints (product related) apprising state head /technical team ensuring prompt resolution with stipulated TAT.
• Closely coordinate with Logistics team, CF ensuring timely delivery of materials

Market Intelligence

• Proactively collect market information, competitor pricing, market trends, perception about our brand its reach etc and apprising it to state head
• Responsible to keep track of all tenders on float in the assigned area coordinate with the state head IS, technical services for strategic support where ever required.
• Provides inputs, leads about new dealer dominated market with to Trade team