Sales Officer

Company Description AU SMALL FINANCE BANK was founded over three decades ago by Mr. Sanjay Agarwal, a Chartered Accountant and first-generation entrepreneur, together with a skilled and committed team. The bank has grown rapidly, driven by a focus on customer-centric solutions and enriching the lives of the communities it serves. Initially envisioned as one of the fastest-growing banks, AU SMALL FINANCE BANK is now progressing toward becoming a Universal Bank. As it grows, the organization remains committed to being farsighted and aligning its services with the broader interests of society and its stakeholders. This environment offers employees opportunities to contribute to impactful financial solutions while developing their careers in a dynamic banking sector.

Role Description The Sales Officer role at AU SMALL FINANCE BANK is a full-time, on-site position based in Bhubaneswar. The Sales Officer is responsible for identifying potential customers, promoting banking products and services, and achieving assigned sales targets through direct interactions, field visits, and relationship-building activities. Day-to-day tasks include explaining product features, assisting customers with account opening and loan applications, following up on leads, and ensuring a positive customer experience. The role also involves maintaining accurate sales records, collaborating with branch and operations teams, and adhering to bank policies and regulatory guidelines. The Sales Officer is expected to actively represent the bank in the local market, strengthen brand visibility, and contribute to sustainable business growth.

Qualifications

• Candidates should possess strong communication and interpersonal skills, with the ability to build and maintain customer relationships.
• Candidates should possess sales and negotiation skills, including the ability to identify opportunities, convert leads, and meet or exceed targets.
• Candidates should possess basic financial and banking knowledge, with the ability to understand and explain retail banking products and services.
• Candidates should possess organizational and time management skills to handle multiple customer interactions, documentation requirements, and follow-ups efficiently.
• Relevant experience in field sales, retail banking, or financial services is preferred; fresh graduates with strong aptitude and motivation may also apply.
• A minimum of a bachelor's degree in any discipline is typically required; additional certifications in sales or finance are an advantage.
• Proficiency in local language and working knowledge of English, along with familiarity with basic computer applications (MS Office, email), is beneficial.
• Ability to work on-site in Bhubaneswar, adapt to a dynamic market environment, and uphold ethical, customer-centric practices.