Sales Officer

Company Description HDFC Bank is India's largest private sector bank, serving over 92 million customers with a broad range of financial products and services. With thousands of branches and ATMs across urban and rural regions, the bank offers widespread access to retail and business banking solutions, including loans, payments, and wealth management. Established in 1995, HDFC Bank focuses on product excellence, customer-centric services, and strong operational performance across all business segments. The merger with HDFC Ltd in 2023 has further strengthened its home loan and housing finance offerings, creating a unified platform for comprehensive financial services. Through its CSR initiative, Parivartan, HDFC Bank also invests in education, healthcare, skills training, and sustainable livelihoods, combining business growth with community impact.

Role Description This full-time, on-site Sales Officer role is based in Bilaspur. The Sales Officer is responsible for generating new business by promoting HDFC Bank's retail products such as savings accounts, fixed deposits, loans, credit cards, and insurance to individual and small business customers. Daily activities include meeting prospective customers, understanding their financial needs, explaining product features and benefits, and supporting them through the application and documentation process. The role involves achieving assigned sales targets, maintaining strong customer relationships, and ensuring high service standards in line with the bank's policies and compliance requirements. The Sales Officer also coordinates with branch staff and internal teams to ensure smooth onboarding, timely issue resolution, and consistent follow-up on leads.

Qualifications

• Candidates should possess strong communication and interpersonal skills to engage with diverse customers and build long-term relationships.
• Candidates should possess sales and negotiation skills, including the ability to identify opportunities, present solutions, and close deals effectively.
• Candidates should possess customer service and problem-solving skills to address queries, resolve issues, and provide a positive banking experience.
• Candidates should possess basic financial and banking knowledge, including an understanding of retail products, documentation, and compliance requirements.
• Candidates should possess time management and organizational skills to handle multiple customer interactions, follow-ups, and reporting responsibilities.
• Relevant skills such as familiarity with local markets, proficiency in MS Office and digital banking tools, and comfort with fieldwork are beneficial.
• A minimum of a bachelor's degree in any discipline is preferred; prior experience in banking, financial services, or field sales is an advantage.