JO
Sales & Marketing Manager
jobtrade · Chandigarh · onsite · Posted 53d ago
Not disclosedFresherfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Role
Customer Support:
Communication Skills:
Job Details:
- Sales & Marketing Manager
Customer Support:
- Attend incoming customer calls professionally and provide accurate information.
- Understand customer requirements and explain YRS Prefab products and services.
- Handle customer queries and provide timely assistance.
- Maintain a professional and customer-friendly approach during all interactions.
- Follow up with customers to ensure proper resolution of their requirements.
- Prepare and send quotations to prospective and existing customers.
- Follow up with prospective clients regarding quotations and enquiries.
- Maintain regular communication with existing customers.
- Support the sales team in managing customer requirements and enquiries.
- Coordinate with the sales team to ensure timely customer support and follow-up.
- Assist in converting enquiries into potential sales opportunities.
- Maintain accurate customer records and contact details.
- Update CRM systems and Excel sheets regularly.
- Record customer enquiries, follow-ups, quotations, and sales-related information.
- Ensure all customer information is properly documented and updated.
- Communicate effectively with customers in English, Hindi, and Punjabi.
- Conduct regular follow-ups with prospective clients.
- Handle customer negotiations professionally when required.
- Build and maintain positive relationships with customers.
- Coordinate with internal teams to ensure smooth communication and service delivery.
Communication Skills:
- Excellent communication skills in English.
- Fluent in Hindi and Punjabi.
- Good customer-handling and interpersonal skills.
- Strong follow-up and negotiation abilities.
- Good knowledge of MS Word.
- Good knowledge of MS Excel.
- Familiarity with Email and Internet.
- Basic knowledge of CRM systems and customer data management.
- Professional and pleasant personality.
- Ability to work independently.
- Ability to work effectively as part of a team.
- Strong organizational and follow-up skills.
- Customer-focused and responsible approach.
- Graduate in any discipline preferred.
- Experience in customer handling, telecalling, sales coordination, or customer support is preferred.
Job Details:
- Female
- Attractive Salary
- Performance Incentives
- Career Growth Opportunities
- Professional Work Environment
Sourced from foundit
Skills
InternetCustomer Supportcrm systemsemailSales CoordinationWordexcel