Sales & Marketing Executive ( logistics, Freight Forwarding, export )

The Sales Executive will be responsible for identifying new business opportunities, generating and qualifying leads, and converting prospects into long-term clients. The role involves engaging with key decision-makers, understanding their logistics and freight requirements, and presenting Citrus Freights services as effective solutions to support their business operations.

The successful candidate will contribute to business growth by developing new accounts, nurturing existing client relationships, maintaining a healthy sales pipeline, and consistently achieving assigned sales targets.

Notice Period - Immediate Joining or within 15 Days

Key Responsibilities:

• Promote and sell freight forwarding, logistics, and related services to prospective and existing clients.
• Generate new business through cold calling, networking, referrals, market research, and other lead-generation channels.
• Identify, qualify, and engage with key decision-makers and potential customers.
• Understand customer requirements and recommend suitable freight and logistics solutions.
• Develop and maintain a strong pipeline of prospective clients to support continuous business growth.
• Build and maintain strong, long-term relationships with existing and new customers.
• Conduct regular follow-ups with prospects and clients to convert opportunities and retain business.
• Prepare and deliver sales presentations, quotations, and commercial proposals in coordination with internal teams.
• Negotiate with clients and effectively close sales opportunities in line with company objectives.
• Achieve assigned sales targets, revenue goals, and business development objectives.
• Proactively address customer concerns and coordinate with relevant internal departments to provide timely solutions.
• Maintain clear, accurate, and timely communication with clients and internal stakeholders.
• Conduct face-to-face meetings and client visits, as required, to strengthen relationships and develop new business.
• Maintain accurate customer and sales activity records in the CRM system.
• Regularly update management on sales activities, pipeline status, forecasts, client feedback, and business opportunities.
• Prepare sales reports, customer feedback reports, and other relevant documentation as required.
• Coordinate with operations, customer service, documentation, and other departments to ensure smooth execution of customer requirements.
• Support other business activities and departmental requirements as assigned by management.

Key Requirements:

• Minimum 1 year of relevant experience in freight forwarding, logistics, export, supply chain, or a related industry.
• Proven experience in B2B sales and business development, preferably within freight forwarding or logistics.
• Strong ability to generate new leads, develop business, and build long-term customer relationships.
• Demonstrated ability to work toward and achieve sales targets and revenue goals.
• Good understanding of export logistics and freight forwarding processes.
• Knowledge of the NVOCC business model will be an added advantage.
• Working knowledge of sea freight operations is preferred.
• Strong prospecting, negotiation, presentation, and closing skills.
• Confident and assertive approach to sales, with strong interpersonal and communication skills.
• Excellent time-management, planning, and organizational abilities.
• Experience using CRM systems to manage leads, customer interactions, sales activities, and pipeline development.
• Ability to work independently while coordinating effectively with cross-functional teams.
• Willingness to travel for client meetings and business development activities, as required.

Educational Qualifications:

• Any Graduate or Bachelor’s degree is required.
• A degree or diploma in Logistics, Supply Chain Management, Business Administration, International Business, or a related field is preferred.
• Additional certifications or training in freight forwarding, logistics, or sales will be an advantage.