Sales Manger - Hotel Industry only

Key Responsibilities

Proactive Sales

• Identify, develop, and acquire new corporate, MICE, leisure, and travel trade business for assigned hotel locations.
• Actively prospect through sales calls, cold calling, networking events, roadshows, exhibitions, and client meetings.
• Build and maintain strong relationships with corporate clients, travel agents, event planners, and key partners.
• Prepare and execute segment-wise sales plans aligned with revenue targets.
• Conduct regular market intelligence and competitor analysis.

Reactive Sales

• Handle incoming sales inquiries, leads within defined turnaround times.
• Prepare commercial proposals, rate contracts, and negotiate terms to maximize revenue.
• Coordinate with internal teams (Reservations, Revenue, Operations) to ensure seamless conversion of leads.
• Follow up on all leads to ensure high conversion ratios.

Multi-Location / Cluster Management

• Manage sales activities for multiple hotel properties across different locations.
• Balance demand across hotels to optimize occupancy and revenue.
• Represent all assigned hotels consistently during client interactions and promotions.
• Support central sales initiatives and cross-sell hotel properties within the cluster.

Client Relationship Management

• Maintain assigned key accounts and ensure account growth year-on-year.
• Conduct regular client visits and business reviews.
• Ensure high client satisfaction and repeat business.
• Resolve client issues proactively in coordination with hotel operations.

Travel & Market Representation

• Travel extensively to assigned cities and markets for sales calls and business development.
• Represent the hotel at industry events, trade fairs, and networking platforms.
• Strengthen brand presence in target markets.

Reporting & Administration

• Maintain accurate sales records, contracts, and client data in CRM systems.
• Prepare weekly and monthly sales activity and revenue reports.
• Monitor performance against targets and take corrective actions when required.