Sales Manager

Company Description HDFC Bank is India's largest private sector bank, serving over 92 million customers with a comprehensive range of financial products and services. With thousands of branches and ATMs across urban and rural locations, the bank offers accessible banking solutions for individuals, MSMEs, and large corporates. Promoted by Housing Development Finance Corporation and operating since 1995, HDFC Bank focuses on product innovation, customer-centric services, and operational excellence. The merger with HDFC Ltd in 2023 strengthened its leadership in housing finance and home loans, enabling more integrated offerings. Through its CSR initiative, Parivartan, the bank drives social impact in education, healthcare, skills training, and sustainable livelihoods, while investing in secure, seamless digital banking experiences.
Role Description The Sales Manager role at HDFC Bank is a full-time, on-site position based in Goa, India. The Sales Manager is responsible for driving branch and regional sales targets, building and managing a high-performing sales team, and developing local strategies to grow retail and business banking products. Day-to-day activities include prospecting and onboarding new customers, nurturing existing relationships, and cross-selling products such as accounts, loans, cards, and digital services. The role involves monitoring sales performance metrics, ensuring compliance with internal policies and regulatory requirements, and preparing regular reports for leadership. The Sales Manager will collaborate closely with operations, marketing, and product teams to deliver consistent customer experiences and support overall business growth.
Qualifications

• Strong sales and business development skills, including target achievement, pipeline management, and customer acquisition.
• Experience in relationship management, customer service, and stakeholder engagement within financial services or related sectors.
• Proficiency in basic financial and banking concepts, with the ability to explain products such as loans, deposits, and digital banking solutions.
• Team leadership capabilities, including coaching, performance management, and the ability to motivate a diverse sales team.
• Solid communication and negotiation skills, with the ability to present, influence, and resolve customer issues effectively.
• Analytical and reporting skills, including comfort with sales metrics, forecasting, and use of CRM or banking systems.
• Bachelor's degree in Business, Finance, Marketing, or a related field; an MBA or relevant postgraduate qualification is an advantage.
• Prior experience in banking, financial services, or FMCG/telecom sales with field sales exposure is highly beneficial.
• Demonstrated ability to work in a fast-paced environment, uphold compliance standards, and maintain high ethical conduct.
• Familiarity with digital tools and channels for sales and customer engagement; local market knowledge of Goa is a plus.