Sales Manager

Roles and Responsibilities

• Manage sales activities to achieve targets, including lead generation, prospecting, and relationship building with clients.
• Business Development: Identify and generate new business opportunities by approaching corporate clients, travel agents, event planners, and other potential business partners.
• Client Visits & Field Sales: Regularly visit clients, corporate offices, companies, and market areas to build relationships, explore business opportunities, and generate leads.
• Lead Generation & Conversion: Develop new leads through field visits, cold calling, networking, and referrals, and convert them into confirmed business.
• Frontline Sales Leadership: Lead sales activities from the front by actively participating in client meetings, negotiations, site inspections, and business closures.
• Client Relationship Management: Maintain strong relationships with existing clients, understand their requirements, and ensure repeat business and long-term partnerships.
• Revenue Generation: Achieve assigned sales targets, increase revenue, and contribute to the overall business growth of the hotel.
• Market Mapping & Competitor Analysis: Identify potential business segments, explore new markets, track competitor activities, and recommend strategies to improve market share.
• Sales Calls & Follow-ups: Conduct regular sales calls, follow up on proposals and enquiries, and ensure timely conversion of leads into business.
• Negotiation & Business Closure: Prepare quotations, negotiate commercial terms, and close business deals in line with the hotel's pricing strategy.
• Sales Reporting: Maintain records of client visits, sales calls, leads, business generated, and conversion status, and submit regular reports to the management.
• Cross-Departmental Coordination: Coordinate with the Front Office, F&B, Banquets, and Revenue teams to ensure smooth execution of confirmed business.
• Team Guidance & Target Achievement: Guide the sales team, monitor performance, and ensure that business development activities are aligned with organizational objectives.
  

Desired Candidate Profile

• 4-6 years of experience in hotel sales or related field (BDM/B2B sales).
  
• Bachelor's degree in Hospitality Management (BHM/BHMCT) or equivalent qualification.
  
• Excellent communication, negotiation, and interpersonal skills.
  
• Strong understanding of hospitality industry operations and market dynamics.