Sales Manager

Role & responsibilities

• Manage and lead the sales team to achieve monthly and yearly sales targets.
• Monitor daily enquiry management, test drives, follow-ups, and retail conversions.
• Develop sales strategies to increase market share and dealership profitability.
• Ensure excellent customer handling and satisfaction throughout the sales process.
• Conduct regular team training and performance reviews.
• Maintain coordination with finance, insurance, CRM, and registration teams.
• Monitor exchange, finance, and accessories penetration.
• Plan local marketing activities, events, and promotional campaigns.
• Prepare daily, weekly, and monthly sales reports.
• Ensure proper showroom discipline and process adherence.
• Handle customer escalations and resolve complaints effectively.
• Maintain strong relationships with OEM representatives and corporate teams.

Preferred candidate profile

• Strong leadership and team management skills
• Excellent communication and negotiation abilities
• Knowledge of automobile sales processes and dealership operations
• Target-oriented and analytical mindset
• Customer relationship management skills
• Proficiency in MS Excel and reporting