Sales Manager

Company Description Mehul Electronics is a consumer electronics and home appliances retailer based in Parel, Mumbai, serving a diverse urban customer base. The company offers a wide range of products, including televisions, air conditioners, refrigerators, washing machines, microwave ovens, chimneys, and other household appliances. In addition to new products, Mehul Electronics provides open-box and company-second appliances, allowing customers to choose from multiple price points and budget options. The business is built on genuine products, competitive pricing, and personalized guidance to help customers select the right appliance for their home. The store's Mumbai location supports strong community relationships and convenient access for customers across the city.

Role Description The Sales Manager role is a full-time, on-site position based in Mumbai. The Sales Manager will oversee daily store operations, lead and motivate the sales team, and ensure high-quality customer service on the sales floor. Responsibilities include setting and tracking sales targets, managing product displays, monitoring inventory levels, and coordinating with suppliers and internal teams to maintain stock and product availability. The role involves analyzing sales performance, implementing promotional activities, and supporting the sale of new, open-box, and company-second appliances to meet customer needs. The Sales Manager will also handle escalated customer concerns, train team members on product knowledge and sales techniques, and contribute to improving store processes and revenue growth.

Qualifications

• Strong sales, retail operations, and customer service skills, with experience in consumer electronics or home appliances preferred.
• Team leadership and people management skills, including training, performance monitoring, and motivation of sales staff.
• Basic business and analytical skills, such as sales reporting, target setting, and understanding of pricing and margins.
• Communication and interpersonal skills, with the ability to explain product features clearly and build trust with customers.
• Ability to work on-site full time in Mumbai, including weekends and retail peak hours as required.
• Prior experience in a supervisory or managerial role in retail or a similar customer-facing environment is highly beneficial.
• Comfort with using point-of-sale systems and basic computer applications for billing, inventory, and reporting.
• Minimum of a diploma or bachelor's degree in business, commerce, marketing, or a related field is an advantage.