Sales Manager

ABOUT BHARAT FITNESS DEN

Bharat Fitness Den is Odisha's most advanced and fully equipped fitness facility, proudly headquartered at OM Tower, Jaydev Vihar and New Airport Road, Bhubaneswar. Founded on the belief that world-class fitness infrastructure should be accessible in Eastern India, Bharat Fitness Den has rapidly grown into Bhubaneswar's most recognised premium gym brand boasting over 9,000+ Instagram followers, a 5-star Justdial rating, and a vibrant community of committed members.

The gym serves a diverse member base spanning IT professionals, students, homemakers, athletes, and fitness enthusiasts across Bhubaneswar's fastest-growing posh corridors Jaydev Vihar and the New Airport Road belt.

ROLE OVERVIEW

The Sales Manager at Bharat Fitness Den is the growth engine of the gym. This is a high-energy, target-driven role for someone who is passionate about fitness, loves building relationships, and knows how to convert a curious walk-in into a long-term, loyal member. You will own the entire membership sales cycle from lead generation to closure — while leading a lean sales team and working closely with the founder to hit ambitious monthly and quarterly targets.

KEY RESPONSIBILITIES

Membership Sales & Revenue

• Drive new membership enrolments across all plans — monthly, quarterly, half-yearly, and annual.
• Conduct compelling gym tours for walk-ins and converts leads into paid memberships.
• Upsell premium services: personal training packages, nutrition consultations, and group classes.
• Achieve and exceed monthly sales targets and KPIs set by the management.
• Manage membership renewals and minimise churn through proactive relationship follow-ups.

Lead Management & CRM

• Manage and track all inbound leads via calls, WhatsApp, Instagram DMs, and walk-ins.
• Maintain an updated CRM/lead tracker with status, follow-up dates, and conversion notes.
• Follow up persistently and professionally with all leads; no lead goes cold.
• Coordinate with the marketing team to align promotions with sales campaigns.

Team Leadership

• Lead, mentor, and motivate front desk and telecalling staff to hit team sales goals.
• Conduct daily/weekly sales briefings and track individual team member performance.
• Share daily and weekly sales MIS reports with the management team.

Community & Retention

• Build strong, trust-based relationships with members to drive referrals and word-of-mouth.
• Organise membership drives, referral campaigns, and seasonal promotional events.
• Handle member objections and complaints with empathy and a solution-first mindset.

SKILLS & COMPETENCIES

Membership Sales Lead Conversion CRM Management Target Achievement

Team Leadership Negotiation Objection Handling Upselling

WhatsApp / Social Media Outreach Odia / Hindi / English Communication

QUALIFICATIONS & CERTIFICATIONS

• Post-Graduate/MBA degree in Business, Marketing, Sports Management, or related field.
• 2–5 years of direct sales experience; fitness / hospitality / wellness sector strongly preferred.
• Proven track record of meeting or exceeding sales targets.
• Proficiency in MS Excel, Google Sheets, or any CRM / lead management tool.
• Any sales or fitness-related certification is an added advantage (e.g., NASM, ACE membership sales course).
• CPR / First Aid certification (can be obtained post-joining).

WHAT WE OFFER

• Competitive fixed salary + attractive performance-linked incentives.
• Complimentary Bharat Fitness Den membership.
• Fast-track growth into senior management for high performers.
• A high-energy, young, and passionate team culture.
• Exposure to Odisha's fastest-growing premium fitness brand.