Sales Manager

As an Ultra HNI Sales Manager at PMJ Jewels, you will be responsible for managing and growing relationships with Ultra High Net Worth Individuals (Ultra HNIs). This role demands a deep understanding of luxury sales, exceptional interpersonal skills, and the ability to provide a personalized and premium customer experience. You will handle the entire sales process, from initial contact to post-purchase relationship management, ensuring the highest standards of service are maintained.

Key Responsibilities:

Client Relationship Management:

• Develop and maintain long-term relationships with Ultra HNI clients.
• Provide tailored services to meet the unique needs and preferences of each client.
• Act as the primary point of contact for all client inquiries and service needs.

End-to-End Sales Management:

• Handle the complete sales cycle, including product presentation, negotiation, closing, and after-sales service.
• Ensure all client interactions reflect the brands luxury image and values.
• Work closely with the design and customization teams to meet bespoke client requests.

Business Development:

• Identify and engage potential Ultra HNI clients through various channels.
• Develop strategies to increase sales and client acquisition.
• Participate in exclusive events and networking opportunities to expand the client base.

Market Insight and Analysis:

• Stay updated with market trends, competitor activities, and client preferences.
• Provide feedback to the management team on client needs, market conditions, and potential business opportunities.

Reporting and Documentation:

• Maintain accurate records of client interactions, sales activities, and inventory management.
• Prepare regular reports on sales performance, client feedback, and market insights.

Collaboration:

• Work with internal teams such as marketing, operations, and product development to ensure a seamless client experience.
• Coordinate with external partners and vendors for client-related services.

Qualifications and Skills:

• Experience: 2-7 years in luxury retail or jewellery sales with a focus on Ultra HNI clients.
• Education: Any Graduate
• Excellent communication and interpersonal skills.
• Strong negotiation and closing skills.
• Deep understanding of luxury market dynamics and client behavior.
• Ability to manage multiple clients and tasks simultaneously.
• Proficiency in CRM software and Microsoft Office Suite.

Personal Attributes:

• Highly motivated and results-oriented.
• Strong sense of responsibility and ethics.
• Impeccable personal grooming and presentation.
• Ability to work under pressure and meet tight deadlines.

Why Join PMJ Jewels?

• Opportunity to work with a prestigious brand known for its craftsmanship and luxury.
• Engage with some of the most distinguished clients in the market.
• Be part of a dynamic and growing team committed to excellence.