Sales Manager
Taj Safaris · Agra · onsite · Posted 29d ago
Undisclosed5–7 yrsfulltimeSourced from
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About this role
Job Summary
Responsibilities
Skills and Attributes
Qualifications
Behavioural Competencies
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Job Title: Sales Manager
Business Unit: Taj Agra
Department: Commercial
To achieve and exceed revenue targets, drive business growth, and maintain a high level of customer satisfaction, while ensuring effective sales strategies, processes, and relationships are in place to position the hotel as a market leader.
Responsibilities
- Revenue Growth: Achieve and exceed monthly, quarterly, and annual sales targets, contributing to the hotels overall revenue growth and profitability.
- Sales Team Leadership: Lead, motivate, and develop a high-performing sales team, providing guidance, coaching, and support to ensure they have the skills and knowledge to succeed in their roles.
- Sales Strategy and Planning: Develop and implement effective sales strategies, plans, and tactics to identify and capitalize on new business opportunities, and to maintain and grow existing accounts and market visits (sales calls).
- Customer Relationship Management: Build and maintain strong relationships with key clients, including corporate accounts, travel agencies, and individual customers, to increase repeat business and referrals.
- Market Intelligence: Stay up-to-date with industry trends, competitor activity, and market conditions, using this knowledge to inform sales strategies and stay ahead of the competition.
- Budgeting and Forecasting: Assist in the preparation of own/teams budgets and forecasts, and provide inputs on sales strategies and tactics to achieve revenue targets.
- Performance Management: Monitor and analyze performance to ensure targets are achieved to their full potential.
- Collaboration with Other Departments: Work closely with other hotel departments, including marketing, revenue management, and operations, to ensure seamless delivery of services and to identify opportunities for cross-selling and upselling.
- Debtors Management: Extend event credit strictly in accordance with the prescribed policy, and actively reduce and maintain debtor days within the hotels defined standards.
- Compliance: Ensure strict adherence to TPAM, aligning all sales activities with the specified guidelines, revenue models, and contractual obligations, while maintaining transparency and accountability.
Skills and Attributes
- Communication
- Interpersonal Skills
- Creativity
- Knowledge of Catering Industry Trends
- Drive and Determination to Improve Standards and Profitability
- Strong Customer Service Orientation
Qualifications
- A degree in Hospitality Management
- Minimum of 5 - 7 years of experience in Sales department and hospitality industry
- Proficiency in English
Behavioural Competencies
- Process Excellence
- Result Orientation
- Collaborative Engagement
- Change Championship
- Growth Mindset
- Talent Enrichment
- Guest Centricity
- Personal Effectiveness
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer Servicecustomer satisfactioncrmforecastscateringDebtors Managementcontract negotiationBudgeting And ForecastingBudgetingcomplianceComplaint HandlingForecastingCompetitor Analysis
About Taj Safaris
Taj Safaris
Mumbai
India
About
Taj Safaris, part of the Indian Hotels Company Limited (IHCL), is a luxury hospitality brand specializing in wildlife tourism and safari experiences. The company operates premium lodges and resorts located near Indias renowned national parks, offering guests immersive wildlife encounters combined with world-class service. With a strong focus on sustainability, conservation, and authentic cultural experiences, Taj Safaris provides career opportunities in hospitality management, guest services, culinary arts, and eco-tourism operations, supporting its mission to deliver unforgettable journeys in nature.
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