Sales Manager

Sales Manager-B2C Sales
Company: Rapidshyp
Department: Sales & Business Development
Designation: Sales Manager
Reporting To: AGM / DGM Sales
Experience: 5-7 Years
Employment Type: Full-time
Location: Gurgaon
About the Role
Rapidshyp is looking for a driven and result-oriented Sales Manager to support the sales function and work closely with the AGM/DGM - Sales in driving business growth.
The role will involve new client acquisition, lead generation, relationship management, sales conversion, revenue generation, and account development across B2B and B2C segments. The ideal candidate should have experience in logistics, shipping, courier aggregation, e-commerce logistics, or related industries and be comfortable working in a target-driven environment.
Key Responsibilities

• Generate and convert new business opportunities across B2B and B2C segments.
• Identify prospective clients through market research, outbound calling, networking, referrals, and other lead-generation channels.
• Manage the complete sales cycle from prospecting and qualification to pitching, negotiation, closure, and onboarding.
• Develop and maintain strong relationships with clients to understand their business and logistics requirements.
• Conduct product/service presentations and communicate Rapidshyp's value proposition effectively.
• Achieve assigned monthly and quarterly sales and revenue targets.
• Maintain an active sales pipeline and ensure regular follow-ups with prospects.
• Identify opportunities for upselling, cross-selling, and account expansion.
• Coordinate with the AGM/DGM Sales on key accounts, business opportunities, sales strategy, and revenue targets.
• Work closely with Operations, Customer Success, Finance, and other internal teams to ensure smooth client onboarding and service delivery.
• Track client requirements, sales activities, conversions, and revenue through CRM/MIS.
• Monitor market trends and customer feedback and share relevant insights with the senior sales team.
• Support the AGM/DGM in preparing sales reports, forecasts, presentations, and business reviews.
• Handle client queries and coordinate internally for timely resolution of issues.

Key Skills Required

• B2B Sales
• B2C Sales
• Business Development
• Lead Generation
• Client Acquisition
• Client Relationship Management
• Sales Conversion
• Account Management
• Negotiation
• Sales Pipeline Management
• Revenue Generation
• CRM Management
• Communication & Presentation Skills
• Target & Performance Management
• Cross-functional Coordination

Preferred Industry Experience
Candidates with experience in:

• Logistics
• Shipping Aggregation
• Courier Aggregation
• E-commerce Logistics
• Last-Mile Delivery
• Supply Chain
• Logistics Technology
• 3PL / Fulfilment
• D2C Logistics

will be preferred.
Ideal Candidate Profile

• 57 years of experience in Sales / Business Development / Client Management.
• Prior experience in B2B and/or B2C sales.
• Experience in logistics, shipping, courier, e-commerce, or technology-enabled services will be an advantage.
• Proven track record of achieving sales targets and converting leads into business.
• Strong communication, negotiation, and relationship-management skills.
• Comfortable with field sales/client meetings and outbound business development, where required.
• Self-motivated, proactive, and comfortable working in a fast-paced, target-oriented environment.
• Strong ownership of sales pipeline and follow-up activities.

Key Performance Indicators

• New client acquisition
• Monthly/quarterly revenue achievement
• Lead-to-client conversion
• Sales pipeline value
• Client retention and account growth
• Upselling/cross-selling
• Sales activity and follow-up efficiency
• Customer satisfaction

Career Opportunity
The Assistant Sales Manager will work closely with the AGM/DGM Sales, gaining exposure to strategic accounts, sales planning, revenue management, and business expansion while contributing directly to Rapidshyp's growth.