Sales Manager

Job Title

Sales Manager Automobile Dealership

Experience

10-15 years of relevant experience in automobile dealership sales, preferably with 10+ years in a supervisory/managerial role.

Job Discription

We are looking for an experienced and target-driven Sales Manager to lead the dealership sales team, achieve monthly and annual sales targets, manage customer relationships, and drive overall dealership revenue and profitability.

Key Responsibilities

• Lead, motivate, and monitor the automobile sales team to achieve assigned targets.
• Develop and implement sales strategies to increase vehicle sales and market share.
• Manage daily showroom operations, customer walk-ins, enquiries, test drives, and bookings.
• Monitor individual salesperson performance and provide coaching and training.
• Follow up on leads and ensure timely conversion of enquiries into bookings and deliveries.
• Maintain strong relationships with customers and ensure high levels of customer satisfaction.
• Monitor competitors, market trends, pricing, offers, and customer preferences.
• Coordinate with Finance, Insurance, Service, Accessories, and other departments to ensure smooth vehicle deliveries.
• Prepare and review daily, weekly, and monthly sales reports.
• Ensure proper usage and updating of CRM/DMS systems.
• Handle important customer negotiations and resolve escalated complaints.
• Ensure compliance with dealership and manufacturer sales processes and policies.
• Track inventory and coordinate with management to maintain optimum stock levels.
• Drive repeat business, referrals, and customer retention.

Required Skills

• Strong automobile sales and dealership management experience.
• Excellent communication, negotiation, and leadership skills.
• Strong customer-handling and relationship-management abilities.
• Proven ability to achieve and exceed sales targets.
• Good knowledge of automotive products, financing, insurance, and dealership processes.
• Ability to analyze sales data and prepare performance reports.
• Good knowledge of MS Office and CRM/DMS software.
• Strong team-building and problem-solving skills.

Qualification

• Any Bachelor's degree or equivalent qualification.
• MBA/PGDM in Sales or Marketing is an added advantage.

Key Performance Indicators (KPIs)

• Monthly vehicle sales and target achievement.
• Lead-to-booking and booking-to-delivery conversion.
• Test-drive conversion.
• Customer satisfaction scores.
• Finance and insurance penetration.
• Team productivity and individual salesperson performance.
• Gross profit and overall sales profitability.
• Repeat and referral business.

Preferred Candidate

Candidates with 10-15 years of automobile dealership sales experience, strong team-handling skills, and a consistent record of achieving sales targets will be preferred.

Contact - HR

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