Sales Manager

Job Description Sales Executive / Sales Manager

Company: Shubham Forwarders
Department: Sales & Business Development
Industry: Freight Forwarding & Logistics
Location: Hinjewadi Phase 2, Pune
Employment Type: Full-Time

About Shubham Forwarders

Shubham Forwarders is a freight forwarding and logistics company providing International Ocean & Air Freight, Customs Clearance, Transportation and end-to-end logistics solutions for importers and exporters.

We are looking for an energetic, smart and result-oriented Sales Executive / Sales Manager who can generate new business, develop strong customer relationships and contribute to the growth of the company.

Key Responsibilities

• Identify and generate new business opportunities in freight forwarding and logistics.
• Develop new customers through cold calling, meetings, references, LinkedIn, email campaigns and market visits.
• Approach exporters, importers, manufacturers, traders and other potential customers.
• Generate business for Sea Freight (FCL/LCL), Air Freight, Customs Clearance and Transportation.
• Understand customer requirements and coordinate with the Pricing & Operations teams to provide suitable quotations.
• Follow up regularly with prospective customers and convert enquiries into confirmed shipments.
• Maintain strong relationships with existing customers and generate repeat business.
• Visit customers regularly and understand their upcoming shipment requirements.
• Collect market intelligence regarding freight rates, competitors, customer requirements and trade lanes.
• Coordinate with overseas agents and internal teams whenever required to develop international business.
• Maintain a proper database of prospects, enquiries, follow-ups and converted customers.
• Ensure timely follow-up for quotations and pending business opportunities.
• Achieve monthly and quarterly sales targets.
• Focus on profitable business, not only shipment volume.
• Ensure proper coordination with operations and accounts for smooth execution and timely payment collection.
• Maintain professional communication with customers at all times.

Required Skills

• Good knowledge of freight forwarding and logistics.
• Basic understanding of FCL, LCL, Air Freight, Import/Export, FOB, CIF, EXW, DAP and DDP.
• Excellent communication and negotiation skills.
• Strong convincing and customer-handling ability.
• Good follow-up skills and ability to convert leads into business.
• Smart, presentable and confident personality.
• Ability to work independently and under pressure.
• Good knowledge of MS Excel, email and basic CRM/customer management tools.
• Strong commercial understanding and ability to identify profitable business opportunities.
• Willingness to travel for customer meetings and business development.

Experience

Preferred: 1–5 years of experience in freight forwarding, logistics, shipping or related B2B sales.

Candidates with strong sales ability and a good understanding of the logistics industry may also be considered.

Performance Expectations

The selected candidate will be expected to:

• Generate new customer enquiries consistently.
• Convert enquiries into regular business.
• Achieve assigned monthly sales targets.
• Build a strong customer portfolio for the company.
• Maintain healthy gross profit margins.
• Develop long-term relationships with customers.
• Contribute to the overall growth and profitability of Shubham Forwarders.

Compensation & Incentives

Salary will be based on experience, communication skills, industry knowledge and sales capability.

Performance-based incentives may be provided based on business generated and gross profit achieved.

Ideal Candidate

We are looking for someone who is:

Smart + Aggressive in Sales + Good Communicator + Strong Negotiator + Excellent at Follow-ups + Target-Oriented + Quick Learner

If you have the confidence to approach new customers, develop relationships and bring profitable freight forwarding business, we would like to hear from you.Role & responsibilities