Sales Manager

HappyLocate, founded in 2016, has evolved into a leading brand in the relocation industry. We are on a mission to become the category leader through technology-driven innovation, including Asia's first SaaS platform for Employee Relocation Management, the industry's first Instant Digital Quotation System, and the first Digital Platform for Pet Relocations.

Operating across 16,000+ pin codes in India, HappyLocate provides end-to-end Household Relocations, Office Relocations, and Pet Relocation services. Our esteemed clientele includes Coca-Cola, Reliance, Bajaj Auto, Adani, GAP, Medtronic, and many more.

Backed by leading investors such as RMZ Group, VM Ventures, and Inflection Point Ventures (IPV), we have secured funding through our Pre-Series A stage and continue to accelerate our technology-first growth journey.

• Emerging Company of the Year – TV9 Network Leaders of Road Transport Awards 2024
• B2B Entrepreneur of the Year – Observe Now Media 2024
• Top 11 Startups of March 2024 – CNBC-TV18 & Dell

At HappyLocate, we believe in empowering talented professionals with ownership, autonomy, and opportunities to build meaningful careers. We foster a high-performance culture where innovation, accountability, and continuous learning are valued.

We are looking for an experienced and performance-driven Sales Manager to lead and develop our Inside Sales team. The ideal candidate will be responsible for driving revenue growth, managing team performance, improving sales processes, and ensuring exceptional customer experience.

This role requires a strategic thinker with strong leadership abilities, excellent coaching skills, and a proven track record of consistently achieving sales targets. The Sales Manager will play a key role in mentoring team members, optimizing sales performance, and collaborating with cross-functional teams to achieve business objectives.

• Lead, mentor, and motivate the Inside Sales team to consistently achieve and exceed monthly, quarterly, and annual revenue targets.
• Monitor individual and team KPIs, ensuring productivity, conversion rates, and sales performance remain on track.
• Develop and implement effective sales strategies to maximize business growth and market penetration.
• Conduct regular sales coaching, training sessions, and performance reviews to enhance team capabilities.
• Track sales pipeline, forecast revenue accurately, and provide regular reports to leadership.
• Review sales calls, provide constructive feedback, and drive continuous improvement in sales quality.
• Ensure timely lead allocation, follow-ups, and complete ownership of the sales cycle from lead generation to closure.
• Handle complex customer negotiations, escalations, and key client interactions when required.
• Analyze sales data, identify trends, and recommend actionable improvements to optimize performance.
• Collaborate closely with Marketing, Operations, and Customer Success teams to improve customer experience and business outcomes.
• Maintain CRM hygiene by ensuring accurate documentation of customer interactions, opportunities, and forecasts.
• Foster a high-performance, customer-centric, and accountability-driven sales culture.
• Recruit, onboard, and train new sales executives as the team expands.

• Bachelor's degree in Business Administration, Marketing, or a related field.
• 7-10 years of experience in Inside Sales, Business Development, or B2B/B2C Sales, with at least 5 years of experience managing a sales team.
• Proven track record of consistently achieving and exceeding sales targets.
• Strong leadership, coaching, and team management skills.
• Excellent negotiation, objection handling, and closing abilities.
• Strong analytical skills with the ability to interpret sales metrics and make data-driven decisions.
• Experience using CRM platforms and sales reporting tools.
• Excellent verbal and written communication skills in English and Hindi.
• Ability to thrive in a fast-paced, target-driven startup environment.