Sales Manager

Role & responsibilities

1. Order Execution and Sales Operations

Process and review customer orders in line with contractual and commercial terms. • Coordinate with production, planning, QA, and logistics teams to ensure smooth order execution. • Maintain order tracking systems and provide regular status updates to management and customers. • Ensure adherence to agreed delivery schedules.

2. Inspection & Dispatch Management

Coordinate scheduling of customer inspections as per production readiness. • Ensure all required inspection documents and compliance records are in place. • Facilitate timely dispatches in coordination with logistics and plant teams. • Resolve operational issues affecting inspection or dispatch timelines.

3. Customer Coordination

• Act as a point of contact for customers regarding order status, documentation, and dispatch schedules. • Address execution-related queries and ensure timely resolution. • Maintain professional and proactive communication with assigned accounts.

4. Payment Collection & DSO Support

Follow up with customers for outstanding payments as per agreed credit terms. • Coordinate with the finance team for reconciliation of accounts. • Support resolution of payment-related discrepancies. • Assist in monitoring receivables and overdue accounts.

5. LC Documentation & Compliance

• Review Letter of Credit terms and coordinate required documentation. • Ensure accurate and timely submission of documents for LC negotiation. • Liaise with banks and customers for clarification or amendments when required.

6. Price Variation & Commercial Documentation

Prepare and submit price variation claims in line with contract terms. • Maintain proper documentation for escalations and recoveries. • Track pending commercial claims and coordinate follow-ups.

7. Bank Guarantee (BG) Coordination JOB DESCRIPTION

• Assist in preparation and submission of Performance and Advance Bank Guarantees. • Coordinate with finance and banks for issuance and amendments. • Track validity and support closure or release processes.

8. LD / Penalty Prevention Support • Monitor order milestones and highlight potential delay risks. • Coordinate internally to mitigate risks impacting delivery timelines. • Ensure documentation and communication are aligned to contractual commitments.

Preferred candidate profile

• Bachelors degree in any discipline, with a Masters degree or equivalent qualification in Sales & Marketing preferred. • Minimum 10+ years of experience in sales, business development, or commercial roles within the electrical or manufacturing sector, preferably with exposure to Transmission Conductors, Power Cables, or Transformers. • Strong and established network with Transmission & Distribution companies, Power Utilities, and EPC organizations. • Proven ability to develop and maintain strong customer relationships and drive business growth. • Excellent organizational, project management, and execution skills. • Strong communication, negotiation, presentation, and interpersonal skills. • Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment. • Ability to work effectively under pressure and consistently meet demanding deadlines and business targets.