Sales Manager

ABOUT THE ROLE

The Sales Manager at Tickle Wickle is a senior, independent contributor responsible for driving revenue across all booking categories birthday party packages, memberships, school group visits, and corporate events. This is a relationship-driven role that requires the ability to manage the full sales cycle autonomously, from first contact through to confirmed booking. The ideal candidate brings experience from service-oriented industries where sales is built on consultation, trust, and long-term client relationships, and where the ability to manage multiple live enquiries with discipline and professionalism is essential.

KEY RESPONSIBILITIES

Receive and convert qualified inbound leads passed by the CRM Executive, across birthday party bookings, membership enquiries, group visits, and corporate event requests.

Own monthly and quarterly revenue targets across all booking categories; maintain accurate pipeline records and report on forecasts regularly.

Proactively identify and develop B2B opportunities with schools, playgroups, nurseries, residential societies, and corporate clients in Gurgaon. Manage the complete sales process independently

initial consultation, proposal preparation, negotiation, and booking confirmation. Build and maintain strong client relationships to encourage repeat bookings, referrals, and long-term account value.

– Coordinate with operations to ensure seamless handover of confirmed bookings and alignment on client commitments.

– Represent Tickle Wickle at relevant community engagements, school events, and partnership opportunities.

– Provide structured feedback to the CRM and marketing teams on lead quality, conversion trends, and market-level observations.

REQUIREMENTS

– 4–7 years of sales experience in a service-oriented industry, with a strong track record of independently managing end-to-end sales cycles and meeting revenue targets.

– Demonstrated ability to build and sustain client relationships in a consultative sales environment.

– Excellent communication skills in both Hindi and English, with the ability to engage confidently across diverse client profiles

— from individual families to institutional decision-makers.

– High degree of self-organisation; capable of managing a large volume of concurrent enquiries with accuracy and follow-through.

– Proficiency with CRM tools for pipeline management, activity logging, and reporting.

– Bachelor's degree in Business, Hospitality, or a related field.

PREFERRED QUALIFICATIONS

– Established network within Gurgaon's school, residential, or corporate community. – Experience selling service packages, memberships, or experience-based offerings.

– Familiarity with the family entertainment, leisure, or events sector

ABOUT TICKLE WICKLE

The Sales Manager will play a central role in Tickle Wickle's revenue operations, working in close coordination with the CRM Executive and marketing function. The role offers significant autonomy, direct accountability for business outcomes, and the opportunity to build lasting institutional relationships on behalf of a growing brand.