Sales Manager tele sales

Job Title: Sales Manager

Corporate Title: NCT

Location: Mumbai, Nirlon Knowledge Pk B1

Role Description

• A Sales manager (Assets & Liability Products) manages telephonic campaigns to acquire new customers and retain existing ones.
• The role focuses on selling retail loan products (Assets) and mobilizing low-cost deposits (Liabilities) to meet assigned financial targets.

Your key responsibilities

Sales & Business Development

• Outbound Prospecting: Call potential customers from provided databases to pitch banking products.
• Asset Sales: Market and sell Loans, Business Loans, LAP, and Working Capital.
• Liability Mobilization: Source new Savings Accounts, Current Accounts, and Term Deposits.

Customer Engagement & Support

• Lead Nurturing: Follow up on digital leads, website inquiries, and dropped application funnels.
• Product Guidance: Explain interest rates, processing fees, loan eligibility, and documentation requirements clearly.
• Query Resolution: Address customer grievances, product doubts, and fee-related questions professionally.

Your skills and experience

• Graduate in any discipline (Commerce, Business Administration, or Finance preferred).
• 1 to 3 years of experience in tele-sales, banking, financial services, or BPO outbound sales.
• Strong command over regional languages and English (both verbal and written).
• Excellent negotiation skills with the ability to handle customer objections.
• Familiarity with CRM tools, LMS, and Excel.