Sales Manager Spares and Services

Travelling Plant Sales and Business Development:

INDMAC is expanding a national spares and services business for ash-handling, coal-handling, and related power-plant equipment. The role develops business through intensive plant visits, technical opportunity identification, customer relationships and persistent follow-through from enquiry to order and payment.

Role Purpose:

To generate profitable and repeatable spares, services and R and M business by mapping installed equipment, understanding plant problems before tenders are issued, developing relationships with technical and commercial decision-makers, and converting opportunities into orders and collections.

Role & responsibilities

• Travel extensively to thermal and captive power stations, steel plants, cement plants, and other relevant industrial installations.
• Meet plant heads, O and M teams, maintenance engineers, stores, procurement, finance, and senior management as appropriate.
• Map the complete Indure and competitor installed base at each assigned plant, including equipment, model, part numbers, operating condition and replacement history.
• Identify opportunities for pumps, valves, actuators, pipelines, bends, wear parts, compressors, instruments, emergency spares, shutdown spares and obsolescence replacement.
• Generate opportunities for plant audits, troubleshooting, maintenance, retrofits, performance improvement, life extension and larger R and M packages.
• Collect drawings, photographs, nameplate details, specifications, operating data and customer requirements sufficient for a reliable quotation.
• Secure enquiries early and coordinate with the proposal engineer for prompt, technically correct and commercially viable offers.
• Follow each offer through technical approval, clarification, negotiation, purchase order, dispatch, commissioning support and payment.
• Support new customer and vendor registrations and build relationships that create repeat business.
• Prepare a visit report within 24 hours showing customer contacts, requirements, estimated value, probability, next action, owner and expected order date.
• Maintain an accurate rolling pipeline of enquiries, tenders, orders, dispatches, collections and R and M opportunities.
• Monitor competitor activity, pricing intelligence and customer feedback and report actionable market information.

Preferred candidate profile

• Mechanical or Electrical Engineering qualification is preferred; a strong diploma engineer with relevant experience may also be considered.
• Five to ten years of sales, service, or aftermarket experience in power plants, ash handling, coal handling, bulk-material handling, pumps, valves, compressors, or related industrial equipment.
• Established comfort dealing with plant O and M, maintenance, stores, and procurement teams.
• Willing and able to travel approximately 18 to 20 days every month across India.
• Technically curious and able to identify a requirement rather than simply collect an enquiry.
• Persistent, commercially aware, and accountable for follow-up through order and payment.
• Clear written reporting, working knowledge of Excel or CRM systems, and disciplined expense and visit documentation.

Performance Measures:

1. Market coverage

Meaningful plant visits, new plants mapped and required decision-makers covered

2. Pipeline

Qualified opportunity pipeline maintained at a healthy multiple of the annual target

3. Order intake

Orders achieved by customer, product, region and month

4. Profitability

Gross margin protected rather than volume pursued at any price

5. New business

New customers, products, emergency requirements and R and M opportunities developed

6. Collections

Payments collected on time and overdue exposure actively managed

7. Reporting

Visit reports submitted within 24 hours, and CRM pipeline kept current

First Ninety Day Priorities

• Prepare a territory plan covering the highest-potential Indure installations and competitor plants.
• Complete initial installed-base mapping and customer-contact mapping for priority plants.
• Generate a qualified enquiry pipeline covering immediate spares, shutdown requirements, and R and M opportunities.
• Establish a monthly travel calendar and weekly follow-up rhythm with the proposal and technical teams.