Sales Manager & Relationship Manager

Role & responsibilities: We are the largest fitness facility in Dwarka (15,000 sq ft) operating as a premium Cult.fit franchise (a Tata brand). This role involves strictly zero cold calling; pricing is fixed on the app, meaning no price negotiation.

• Appointment Setting: Connect over the phone with existing members, trial users, and warm inbound inquiries to book in-person facility tours.
• Face-to-Face Closing: Host scheduled meetings and walk-ins. Deliver high-energy gym tours and close memberships by emphasizing the benefits of the Cult Elite Pass (access to 100+ gyms and unlimited online classes).
• Renewals & Referrals: Manage relationships with our active base of 1,500+ members on the floor to drive timely renewals and organically generate high-quality referral leads.
• Cross-Selling: Identify member goals during consultations and seamlessly cross-sell customized Personal Training (PT) packages.
• Floor Management: Address member queries face-to-face, maintain floor discipline, log meeting outcomes in the CRM, and submit daily sales reports.

Preferred candidate profile:

• Experience: Minimum 1-3 years in consultative sales, relationship management, or premium hospitality.
• Skills: Strong phone etiquette for appointment setting combined with exceptional face-to-face interpersonal skills for closing deals.
• Logistics: Must live within a short driving distance of Sector 12, Dwarka.
• Availability: Must be comfortable working a 9-hour rotational shift (5 AM - 2 PM, or 2 PM - 11 PM), 6 days a week.

Perks and benefits:

• Fixed monthly base salary of 30,000 - 35,000.
• Aggressive 1% flat commission on all generated sales.
• High-conversion environment with warm leads and an active base of 1,500+ members.