Sales Manager - Iron & Steel Sales

Roles & Responsibilities :

• Manage key accounts and achieve sales, revenue, volume, and profitability targets.
• Develop account plans, sales forecasts, and new business opportunities.
• Build strong relationships with Management, Purchase, R&D, and Technical teams.
• Identify growth opportunities and introduce new products/solutions.
• Negotiate contracts, pricing, and commercial terms.
• Understand customer technical requirements and coordinate solutions with Technical Service.
• Manage customer complaints and ensure timely resolution.
• Maintain CRM records, sales pipeline, forecasts, and customer feedback.
• Gather market and competitor intelligence.
• Collaborate with Marketing, R&D, Technical Service, Customer Service, and Operations.

Skills & Competencies :

• Education: B.Tech/B.E. in Ceramics, Metallurgy, Chemical, Civil, or Materials Science.
• Experience: Minimum 5 years of sales experience, preferably in Steel/Refractory industries.
• Industry Knowledge: Steel, Refractories, Manufacturing Processes & Product Applications.
• Sales: Key Account Management, Business Development, Technical/Consultative Selling.
• Commercial: Negotiation, Pricing, Contract & Profitability Management.
• Customer: Relationship & Stakeholder Management, Customer Needs Assessment.
• Analytical: Forecasting, Market Analysis, Financial Data Interpretation.
• Management: Project Management, Planning, Organization, Decision-Making.
• Problem Solving: Troubleshooting, Solution Generation, Adaptability.
• Communication: Strong interpersonal, communication, and listening skills.
• Tools: CRM, MS Office / Google Workspace.
• Behavioral: Results-oriented, proactive, collaborative, flexible, and able to manage multiple priorities.