GURUGRAM · FULLTIME
Sales Manager (Female)
Wurfel Kuche
Gurugram · onsite · Posted 3d ago
Sourced from
Undisclosed3–6 yrsfulltimeGurugram
Your match
?
Sign in to see your match score, skill gaps & tailored resume.
Section · 01
About this role
Experience : 3 - 6 years
Company : Wurfel Kuche
Job Summary
We are looking for an enthusiastic and customer-focused Sales Manager to lead the daily operations of our Experience Centre. In this role, you will be responsible for delivering an exceptional customer experience, showcasing our products, and building strong relationships with prospective clients. You will play a key role in driving sales, managing the team, and ensuring that the showroom environment is sophisticated, inviting, and aligned with our brand values.
Key Responsibilities
- Customer Experience Management: Ensure an exceptional customer experience by guiding visitors through the product displays and offering expert advice on interior design solutions.
- Understand customer needs and assist them in selecting suitable products and services.
- Develop and maintain relationships with potential and existing clients to increase sales and customer loyalty.
- Operational Management: Oversee daily operations of the Experience Centre, including inventory management, visual merchandising, and staff coordination.
- Ensure all products and displays are well-maintained and updated regularly to reflect current trends and innovations in the interior design industry.
- Handle customer inquiries, concerns, and complaints, providing prompt and effective solutions.
- Sales Marketing: Collaborate with the marketing team to promote products and services, driving foot traffic to the Experience Centre.
- Set sales targets and implement strategies to achieve them.
- Monitor sales performance and implement improvements to enhance business growth.
- Organize and participate in events, workshops, and promotional activities to increase brand awareness and engage potential clients.
- Team Leadership: Lead, train, and manage a team of showroom staff, ensuring they provide a high standard of customer service and product knowledge.
- Foster a collaborative and positive working environment, encouraging professional development and motivation.
- Conduct performance reviews and provide feedback for staff development.
- Reporting Analysis: Track and report on key performance indicators (KPIs), sales figures, and customer feedback.
- Analyze customer trends and feedback to improve the Experience Centre offerings and operational efficiency.
- Brand Representation: Ensure that the Experience Centre consistently reflects the brand s image and values.
- Stay informed about industry trends, new products, and design innovations to ensure the Experience Centre remains relevant and competitive.
Qualifications Skills
- Bachelor s degree in Interior Design, Business Management, Marketing, or a related field.
- Preferably from the Hospitality Industry.
- Ability to multitask and manage time efficiently in a fast-paced environment.
- Strong sales and marketing acumen.
- Proficiency in MS Office and CRM software.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Let the agent run this one for you.
Tailored resume, auto-apply, and referral lookup — in under 2 minutes.
Section · 02
Skills
Customer ServiceCustomer Experience ManagementBusiness Managementcrmvisual merchandisingHospitalityInventory ManagementOperations ManagementBrand AwarenessMS Office