Sales Manager - Business LAP - Ahmedabad

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Position Title: Senior Manager u2013 Closing Sales

Location: Pune

Department: Sales & Marketing

Role Summary

The Manager u2013 Closing Sales will be responsible for driving site-level sales closures, revenue generation, customer relationship management, and achieving assigned business targets. The role requires expertise in customer handling, negotiations, inventory movement, channel partner coordination, and end-to-end sales closure management while ensuring an excellent customer experience and adherence to organizational processes.

Key Responsibilities

1. Sales Planning & Revenue Management

Contribute towards Annual Operating Plan (AOP) with inputs on sales projections, market trends, competition analysis, and revenue planning.

Develop and execute sales closure strategies to maximize conversions and revenue realization.

Monitor inventory movement and ensure timely closures of available inventory.

Support budgeting for site-level sales activities, promotional campaigns, and broker payouts.

2. Closing Sales & Customer Management

Drive achievement of sales targets through effective lead handling and closure management.

Handle high-value customer interactions, negotiations, and deal closures.

Ensure effective follow-up on leads generated through various channels.

Coordinate with CRM, finance, legal, and operations teams for seamless booking and documentation processes.

Deliver superior customer experience throughout the sales journey.

Maintain strong relationships with existing and prospective customers to generate repeat and referral business.

3. Channel Partner Management

Develop and maintain strong relationships with channel partners and brokers.

Drive business generation through channel sales networks.

Ensure proper communication of company policies, projects, pricing, and commission structures to channel partners.

Monitor productivity and performance of channel partners to maximize closures.

4. Market Intelligence & Business Development

Conduct regular market research on competitor projects, pricing, and customer preferences.

Identify opportunities for business growth and improve sales conversion strategies.

Share market feedback and customer insights with internal stakeholders for business improvements.

Explore corporate and institutional sales opportunities within the region.

5. Team Management & Leadership

Lead and guide the site sales team to achieve individual and team targets.

Define KPIs, monitor performance, and conduct regular reviews.

Mentor and develop team members to enhance productivity and performance.

Ensure effective manpower planning and balanced allocation of responsibilities.

Drive team engagement and maintain a high-performance culture.

6. Process Excellence & Reporting

Ensure adherence to company sales processes, compliance standards, and timelines.

Maintain accurate MIS reports, sales trackers, and closure data.

Coordinate with internal departments for smooth execution of sales transactions.

Identify and implement process improvements to enhance operational efficiency and customer satisfaction.

Key Performance Indicators (KPIs)

Achievement of sales closure targets

Revenue generation and inventory liquidation

Lead-to-closure conversion ratio

Customer satisfaction and relationship management

Channel partner productivity

Timely documentation and collection efficiency

Team performance and retention

Required Skills & Competencies

Functional / Technical Skills

Strong understanding of real estate sales and closing processes

Expertise in customer handling and negotiations

Channel partner and broker management

Revenue planning and inventory management

Market analysis and business development skills

Strong sales administration and reporting capabilities

Behavioral Skills

Leadership and team management

Excellent communication and interpersonal skills

Stakeholder management

Customer-centric approach

Result-oriented mindset with strong execution capabilities

Decision-making and problem-solving skills

Qualification: MBA (Marketing & Sales) from a reputed institute