Sales Head- International Tours

Job Title: Sales Head International Tours

Department: Sales
Location: Udyog Vihar Phase V, Gurugram
Company: Culture Holidays Pvt. Ltd.

Position Overview

We are looking for an experienced Sales Head International Tours to lead the sales function and drive revenue, team productivity, and business growth. The role will focus on sales strategy, team leadership, query management, performance management, quotation quality, destination knowledge, and overall sales output.

Key Responsibilities

• Lead, manage, and motivate the international sales team to achieve business and revenue targets.
• Develop and implement sales strategies to drive revenue growth and improve conversions.
• Manage team performance, productivity, targets, and day-to-day sales activities.
• Assign and monitor sales queries to ensure timely responses, follow-ups, and closures.
• Coach and mentor team members to improve sales skills, destination knowledge, and overall performance.
• Conduct regular performance reviews and identify areas for improvement.
• Review quotations for accuracy, pricing, margins, and overall quality.
• Monitor team emails and client communication to ensure professionalism and quality standards.
• Handle key clients, high-value queries, negotiations, and escalations when required.
• Coordinate with operations, vendors, and DMCs for smooth booking execution.
• Monitor sales reports, conversion ratios, revenue, and individual team performance.
• Keep the team updated on international destinations, products, market trends, and competitor offerings.
• Prepare sales MIS and performance reports and share key insights with management.

Required Skills & Experience

• 15–20 years of experience in international tours.
• Strong experience in team leadership and sales team management.
• Excellent knowledge of international destinations, tour packages, and itineraries.
• Strong skills in sales, negotiation, quotation handling, and client communication.
• Proven ability to achieve sales targets and improve team productivity.
• Strong leadership, decision-making, analytical, and people-management skills.
• Good knowledge of CRM systems and MS Office.

Preferred

• Experience in B2B international tour sales.
• Strong vendor and DMC network.
• Experience handling international clients or travel agents.
• Multilingual skills will be an added advantage.