Sales Force Effectiveness (SFE) Specialist

This role is remote for Saudi Arabia client .

About the Role

We are seeking a Sales Force Effectiveness (SFE) Specialist with a pharmaceutical or healthcare background to support commercial operations across Saudi Arabia. The role combines hands-on Veeva CRM expertise with advanced Excel and Power BI skills to turn field data, CRM activity logs, and sales metrics into actionable business insights for the commercial organization.

Education & Experience

• Bachelor's degree in Business Administration, Computer Science, Data Analytics, or a related field.
• 3+ years of experience in Sales Force Effectiveness (SFE), Commercial Operations, or Sales Analytics — Pharmaceutical / Healthcare industry preferred.

Must-Have Skills

• Veeva CRM — hands-on proficiency in system setup, data hierarchy, user support, or field execution.
• Advanced Excel — mastery of complex formulas, Pivot Tables, Power Query, and dynamic data modeling.
• Advanced Power BI — proven ability to build, maintain, and publish interactive commercial dashboards and performance reports.
• Commercial Analytics — strong analytical mindset to transform raw field data, CRM activity logs, and sales metrics into actionable business insights.

Good to Have

• AZAP experience
• FX HUB experience
• Reltio experience

Key Responsibilities

• Support Veeva CRM administration, data hierarchy management, and field-force user support.
• Build, maintain, and publish Power BI dashboards for commercial and sales performance reporting.
• Develop and maintain advanced Excel models (Pivot Tables, Power Query) to support commercial analysis.
• Translate CRM activity logs and field data into actionable insights for the commercial team.

Partner with the SFE Manager and broader commercial team to drive sales force effectiveness initiatives