Sales Executives And Store Manager

1. Store Manager Royaloak Furniture

Main purpose: Manage the entire showroom, achieve sales/revenue targets, lead the sales team, and ensure customers have a good buying experience.

Key responsibilities

• Achieve monthly and annual sales targets.
• Manage and motivate the showroom sales team.
• Monitor individual and store-level sales performance/KPIs.
• Convert walk-in customers and improve sales conversion.
• Handle important customers and customer complaints/escalations.
• Ensure proper product knowledge and sales training for staff.
• Manage inventory, stock availability and stock movement.
• Coordinate with warehouse/logistics for furniture deliveries.
• Maintain showroom display, visual merchandising, cleanliness and ambience according to brand standards.
• Monitor competitors and local market activity.
• Support local promotions and marketing activities.
• Prepare daily/weekly/monthly sales and operational reports.
• Ensure compliance with company policies, safety and loss-prevention procedures. L LinkedIn+2

Skills generally expected

• Retail/furniture showroom management experience.
• Strong sales and negotiation skills.
• Team leadership and staff motivation.
• Good communication and customer-handling skills.
• Inventory and operational management.
• Basic MS Office/POS/reporting knowledge.
• Ability to work weekends and during busy retail periods. L LinkedIn

In simple terms:
A Store Manager is responsible for Sales + Team + Customers + Stock + Showroom + Operations.

2. Sales Executive – Royaloak Furniture

Main purpose: Meet customers in the showroom, understand their furniture requirements, recommend suitable products and convert enquiries/walk-ins into sales.

Key responsibilities

• Welcome and interact with showroom customers.
• Understand customer requirements, budget and preferred style.
• Explain furniture features, specifications, pricing and offers.
• Recommend suitable products such as:
  
• Sofas
• Beds
• Dining tables/sets
• Recliners
• Mattresses
• Home dcor
• Modular/home furniture, depending on the showroom
• Demonstrate products and help customers make purchasing decisions.
• Convert walk-in customers into sales.
• Follow up with customers who haven't purchased immediately.
• Maintain customer relationships for repeat/referral business.
• Achieve individual monthly sales targets.
• Maintain product displays and showroom appearance.
• Coordinate with the store/warehouse/delivery teams when required.
• Maintain customer and sales records